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leonhart1981 Level 1 Level 1

My gmail suddenly is not working with Apple Mail.


It said my username or password is wrong, but it was okay this morning.


Nevertheless, I deleted my gmail account, and re-setup it using Internet Accounts from System Preference.


However, I got the beow message:


There was a problem setting up the Mail account. An unknown error occurred.


I am sure my username and password are correct because I just login it using Safari.


Does anyone know what the cause is?


Please help~~~

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.4)
  • Carolyn Samit Level 10 Level 10

    You posted in the Mavericks community but you profile indicates your Mac has Mountain Lion v10.8.4 installed.


    If v10.9 Mavericks is actually installed, there is an update for Gmail issues available from the App Store.


    Information about the update >  OS X: About Mail Update for Mavericks

  • gs.charmi Level 1 Level 1

    I also have this issue, and it is in all my accounts using IMAP. I do not understand if it is gmail related or IMAP related. I do not have it in the Exchange account.

    I can access these IMAP accounts with the iPad, with Android phones, and via the web interface.

    Does anyone have a solution?



  • leonhart1981 Level 1 Level 1

    I want to add one more issue that I noticed.


    I have setup my gmail account on my iMac, MackBook Air, and MacBook Pro, but not all emails have been sync on my MacBook Pro.


    I know I have about 1,100 emails sitting in my inbox unread, but eamils that sync on my MacBook Pro only show 456 emails unread. Also, when I searched for a specific email on my MacBook Pro, I could not find it. However, I could located in on my MacBook Air.


    How can I solve this problem?

  • David Clark 2 Level 1 Level 1

    Mail has been a mess since Mavericks. Apple released an update but it didn't fix much. It takes Mail up to a minute to fetch Gmail IMAP mail and sometimes won't fetch it at all. It used to fetch instantly. It doesn't sync with what's already been read, deleted or moved like it used to.


    I hope they do another update to Mail soon and fix the problems.

  • leonhart1981 Level 1 Level 1

    Yep... I hope Apple will do the update ASAP.


    Guess all we have to do is wait.....

  • rashley12 Level 1 Level 1

    Gmail not syncing in mac mail is a problem that is also in mountain lion since the new year.

  • Grant Lenahan Level 4 Level 4
    Mac OS X

    keep in mind that for most people it works fine. Why is yours different? That's the real question

  • Adamsapples Level 1 Level 1

    I have the same problem.  My settings worked fine with I had OS X 10.7.  When I migrated to OSX 10.9.1, one of my gmail account stopped checking for email.  Deleting it only helps for a few days.  My other Mac running 10.7 works like it normally does -- flawlessly. 


    You raise a good question and it would be even better if you could help us figure out how we can fix the issue.  My setting have been exactly the same (I used migration assistant )and the only differene is the operating system.  Any helpful thoughts on the topic?

  • Adamsapples Level 1 Level 1

    Me too.

  • rashley12 Level 1 Level 1

    Gmail not syncing in mac mail is a problem that is also in snow leopard since the new year.


    OSX 10.6.8  is the highest OS that will run on an Intel Core 2 Duo.  Do not try to install Mavericks on this machine! I will install, but turns it into a dinosaur and many programs will no longer run.


    I had an issue with Mac Mail not syncing with and Safari not being able to find

    This was resolved by working with an upper level tech support member for several hours deleating particular system library files, uninstalling most addons, reseting system network settings and a whole lot more! (too much to name here)


    Thank you Apple Tech Support.

  • Ry Kooda Level 1 Level 1

    I am also having problems. We recently upgraded to Mavericks and everything was fine at first. I am synced with two different gmail accounts, but all of a sudden, one of them stopped syncing. It is also worth noting that Mail will create duplicates of messages in the trash folder. My coworker also has a problem where emails from me will be added to unrelated conversations.

  • Adamsapples Level 1 Level 1

    Mine is working again, for no reason I can think of.  I hope it continues.


    It wasn't checking gmail for a while, I deleted the account and recreated it multiple times, to no avail.  This last time, it stopped working again, but after 2 weeks or so, it is behaving like it should, finally.


    I have no idea what is different.

  • leonhart1981 Level 1 Level 1

    Yea, for some reasons it works sometimes, but it will not work when it has a bad mood.


    Mine was working good for a period of time, and now it seems not working again.


    My mails cannot sync..... **** it


    I guess I will just switch to AirMail. Tired of tryng it over and over.

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