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iphone 5s back camera wont open?

I got my iphone awhile ago and just recently the rear facing camera wont open. when I try clicking on the camera button it starts to open it but then glitches and goes back to the home screen. It's the same when i try to take a picture from messaging. And when i open other apps (like snapchat, instagram, camwow, etc..) it goes to the front camera and the button to switch views is gone...?? I already did the "restart, reset, restore" thing and that didnt help. I also tried deleting all of my apps and restarting again just to see if it worked, but nothing seems to be fixing the camera. I have a warranty on it so i can exchange for a new one but where could i do this?...Oh, and if i try to open the camera from the lock sceen by sliding up, it just goes to the white screen with the black apple logo in the middle (what it looks like when it turns on)

iPhone 5s, iOS 7.0.3, back camera wont open

Posted on Nov 11, 2013 5:28 PM

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Posted on Nov 11, 2013 6:02 PM

To get the iPhone replaced under warranty you would either go to an Apple Authorised Service Provider or an Apple Store depending on your country/region.


Go to the link below to find if you have either near you:


https://locate.apple.com


Make sure to be in your countries website so change it if it is not. Then select Service and follow from there.

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Question marked as Best reply

Nov 11, 2013 6:02 PM in response to kuteygurl18

To get the iPhone replaced under warranty you would either go to an Apple Authorised Service Provider or an Apple Store depending on your country/region.


Go to the link below to find if you have either near you:


https://locate.apple.com


Make sure to be in your countries website so change it if it is not. Then select Service and follow from there.

iphone 5s back camera wont open?

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