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Nov 14, 2013 2:34 PM in response to nerdnot52by judysings,Hi nernot52,
Welcome to the Support Communities!
Which version of the iPod nano are you working with?
The following articles may help you with this ....
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Check the volume setting.
- Try adjusting the volume by pressing the volume buttons.
- Try another song or audio file.
- Try another headset.
- Reset iPod by holding down the Sleep/Wake button and Volume Down buttons until you see the Apple logo appear.
Apple - Support - iPod - iPod nano (4th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano4gen/#
Cheers,
- Judy
