Charging not supported with this accessory

Question

Level 1

41 points

Charging not supported with this accessory

I have run into a problem with my charger. I plug my cable into the charger and into the wall. Everything seems fine. After a couple seconds I get a popup saying: "charging is not supported with this accessory." After the message it doesn't charge anymore. Can anyone help me with this?

iPod touch (4th generation), iOS 6.0.1, Bought in 2011.

Posted on Nov 11, 2013 6:32 PM

Reply

Answer 1

lllaass

Level 10

210,669 points

Nov 12, 2013 6:08 AM in response to jsenuta

- See:

iPod touch: Hardware troubleshooting

- Try another cable.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

Reply