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Mail widow not appearing when opening in mavericks

163 Views 5 Replies Latest reply: Nov 12, 2013 7:59 AM by Linc Davis RSS
Andrew Allsop Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 11, 2013 10:51 PM

Since installing Mavericks I am experiencing 'flaky' opening. Sometimes Mail opens fine but 75% of the time the application opens but no window is displayed on the screen. I notice a very quick flash in the Dock & Mail does appear as the open application but as I say no window. When I then quit Mail & reopen invariaby so far M<ail open okay. Anyone else experiencing this & any help much appreciated.

  • pjb2 Level 1 Level 1 (30 points)

    Hi Andrew,


    Haven't had this trouble with mine. Just wondering is you have the latest Mail update?

  • petermac87 Level 5 Level 5 (4,065 points)

    Hi Andrew,

         don't know thw answer but just reassuring you that you are not seeing things. Having the same issue on two of my Macs. Can't pinpoint the problem though. Have sent feedback on the problem to Apple.






  • Linc Davis Level 10 Level 10 (107,930 points)

    When you next have the problem, note the exact time: hour, minute, second.


    If you have more than one user account, these instructions must be carried out as an administrator.


    Launch the Console application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).


    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.


    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.


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