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Mail widow not appearing when opening in mavericks

Since installing Mavericks I am experiencing 'flaky' opening. Sometimes Mail opens fine but 75% of the time the application opens but no window is displayed on the screen. I notice a very quick flash in the Dock & Mail does appear as the open application but as I say no window. When I then quit Mail & reopen invariaby so far M<ail open okay. Anyone else experiencing this & any help much appreciated.

Posted on Nov 11, 2013 10:51 PM

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9 replies

Nov 12, 2013 7:59 AM in response to Andrew Allsop

When you next have the problem, note the exact time: hour, minute, second.


If you have more than one user account, these instructions must be carried out as an administrator.


Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).


When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Jun 29, 2014 12:40 AM in response to Andrew Allsop

Still p….d off with Apple for not seemingly to be able to sort this out, (perhaps they are concentrating too much on getting rid of good applications, ie Aperture). I have tried something that I found elsewhere, (sorry I can not credit who first posted it as I can not now findthe original posting) and so far it seems to work. May be worth trying if you are still having problems:


Shut down Mail.

In Finder, go to "~/Library/Mail/V2/MailData/" (just do CMD+Shift+G and paste the path).

Move all "Envelope" files to your desktop.

Restart Mail and let it convert/reindex your mailboxes.


If this worked, Trash the Envelope files file that are on your desktop.


Hope this helps.

Mail widow not appearing when opening in mavericks

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