jimmytantan
Level 1 (0 points)

Q: Why my imac loading when i click on (Desktop

Screen Shot 2013-11-12 at 4.39.54 PM.png

After click the icon & whole computer stop even when mouse move the arrow/loading not moving anymore, Then i have to switch off power.

iMac, OS X Mavericks (10.9)

Posted on Nov 12, 2013 12:42 AM

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jimmytantan

Q: Why my imac loading when i click on (Desktop

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  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Nov 12, 2013 4:09 AM in response to jimmytantan
    Level 9 (57,660 points)
    Nov 12, 2013 4:09 AM in response to jimmytantan

    Which model iMac do you have?  http://support.apple.com/kb/HT1758 How to identify iMac models

     

    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.

     

     

     

     

     

     

     

     

     

     

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  • by Linc Davis,

    Linc Davis Linc Davis Nov 12, 2013 7:24 AM in response to jimmytantan
    Level 10 (208,037 points)
    Applications
    Nov 12, 2013 7:24 AM in response to jimmytantan

    First follow the instructions in this support article.

    If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.

    Otherwise, continue as below.

       

    Back up all data.

       

    In the Finder, hold down the option key and select

      

    Go ▹ Library

      

    from the menu bar. From the Library folder, delete the following item, if it exists: 

     

    • Caches/com.apple.systempreferences

     

    and move the following items to the Desktop, if they exist:

     

    • Application Support/Dock/desktoppicture.db
    • Preferences/com.apple.desktop.plist
    Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.