Q: Why I can't activate my replacement verizon iphone 5?

I just got my replacement verizon iphone 5,but I can't activate it with my verizon sim which can activate on my friend's iphone 5.It said ‘The SIM card inserted in this iPhone does not appear to be supported’！Why,verion iphone don't support verizon sim?

iPhone 5, iOS 6.1.2

Posted on Nov 12, 2013 12:55 AM

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Q: Why I can't activate my replacement verizon iphone 5?

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by pedro d,

pedro d Nov 14, 2013 1:10 PM in response to williamdang168
Community Specialists

Nov 14, 2013 1:10 PM in response to williamdang168

Hello there, williamdang168.

The following Knowledge Base article provides some great steps for troubleshooting your issue:

iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148

Thanks for reaching out to Apple Support Communities.

Cheers
Pedro.
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by IdrisSeabright,

IdrisSeabright Nov 14, 2013 1:15 PM in response to williamdang168
Level 9 (59,757 points)

iPhone

Nov 14, 2013 1:15 PM in response to williamdang168

If you can't activate the replacement phone, either contact Verizon Customer Service (800-922-0204) or take the phone into the nearest Verizon Store.

Best of luck.
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Q: Why I can't activate my replacement verizon iphone 5?

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by pedro d,

by IdrisSeabright,

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