1 Reply Latest reply: Nov 14, 2013 1:31 PM by pedro d
Sliv95 Level 1 Level 1

Other people in my house are able to connect to my wifi, but i can't?


iPhone 4, iOS 7.0.3
  • pedro d Community Specialists Community Specialists

    Hello there, Sliv95.

     

    The following Knowledge Base article provides very pertinent steps for troubleshooting your issue:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/ts1398

     

    After performing the primary steps under "Resolution", if the issue persists review the following section:

    Unable to access the Internet while connected to Wi-Fi

    1. If you're using a public or commercial network, you may need to log in or subscribe.
    2. Check to see if you have a self-assigned IP address:
      1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap TS1398_i.png.
      2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
      • If they do not, consult with your network administrator or ISP for further assistance.
      • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
        • previously connected Wi-Fi networks and passwords
        • recently used Bluetooth accessories
        • VPN and APN settings

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.