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Peps05

Q: No Apple TV icon in iTunes

I'm not seeing the Apple TV icon in iTunes and was previously.  Both computer and Apple TV are connected through the same network which I've tested by posting here and by connecting my iPhone to the Apple TV.  Anyone got any tips?

AppleTV 2, Windows 7

Posted on Nov 12, 2013 1:17 AM

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Q: No Apple TV icon in iTunes

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  • by diesel vdub,

    diesel vdub diesel vdub Nov 12, 2013 3:49 AM in response to Peps05
    Level 7 (22,030 points)
    Nov 12, 2013 3:49 AM in response to Peps05

    Posting here does not prove that the ATV and computer are on the same network.

    Confirm that the ATV and the computer are on the same network.

    Turn off the firewall or other security software on the computer to test.

    Power cycle the router.

    Update the router to the latest firmware.

  • by Peps05,

    Peps05 Peps05 Nov 12, 2013 5:04 PM in response to diesel vdub
    Level 1 (0 points)
    Nov 12, 2013 5:04 PM in response to diesel vdub

    Thanks for the response.  Both computer and Apple TV are running through the same router as is my iPhone to connect to the Apple TV which runs fine.

     

    Everything has been 'cycled'.  I'm just running a scan at the moment but will turn off security software once that's done and try again. 

     

    Any other suggestions would be gratefully received.

     

    Cheers,