Videos app - streaming videos problem

Question

Videos app - streaming videos problem

I love having my iCloud movies show up in the videos app, however I've noticed that after streaming one or two of them, the iPad will start getting ridiculously slow to the point where I can only play a couple of minutes of the movie before it goes totally out of sync and generally lags 30 seconds behind or so.

This seems to be related to the fact that the 'other' storage space on my iPad starts consuming up to 15Gb of data and the 'lagging' generally only starts when the space gets near to zero.

Now I get that when streaming the movies it must be temporarily downloading them to the device but there seems to be a problem with the way the cache is flushed as this data never goes away and the movies are not actually shown as 'downloaded' on the device. So I end up with a full iPad, all stuffed with 'other' and the inability to play any new streamed movies without total stutter.

As far as I can tell the only way I could get around this is to actually download the movie each time but it's kind of an annoying 'bug' if you can call it that. Anyone have any similar problems or know if there is an easy way to avoid this / flush the cache?

Posted on Nov 12, 2013 12:55 AM

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Answer 1

Nov 12, 2013 1:03 AM in response to James Collard1

Are you streaming the HD version? Does it help to use SD or do you see the same problem?

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Answer 2

Nov 12, 2013 2:55 AM in response to Alfred DeRose

I don't seem to have an option for streaming SD movies - I simply push the 'iCloud' button and it starts playing after a short buffer. Quality is good so I would say this is HD.

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Answer 3

Nov 12, 2013 2:56 AM in response to James Collard1

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.

Try again to see if the problem persists.

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Answer 4

Nov 12, 2013 5:22 AM in response to Alfred DeRose

Okay, so I reset it and then tried playing again. Still gets to a point where it completely lags. In fact when you press pause, the film doesn't pause straight away, it has to catch up with itself and plays all the bits it is behind on if that makes sense.

And the 'other' category for storage is still full, up at 12GB at the moment.

On a side note, not sure why my previous reply says it is 'solved'. And not sure how to 'unsolve' it.

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Answer 5

Oct 6, 2015 10:13 AM in response to James Collard1

I have the exact same problem, on iOS 9.0.2. And since the movies only play until the iPad says it's full – maybe five minutes or so – it's pretty useless because it's the moives I use it for. When using Netflix there aren't any problems whatsoever with streaming.... What's wrong with the Video app, Apple?? Anyone??

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