Audio drop outs with new 2013 iMac
I'm experiencing audio dropouts on my new 2013 iMac. Basically the audio just stops and I am forced to unplug then replug back in my audio interface. I know other people are having this problem, so I thought I would start a thread to see if we could try to troubleshoot the problem, provide advice, and share the latest information from audio interface companies and Apple in regards to this issue. Please write your post in the following format so it's easy to read and so others can better help you:
My audio interface: Apogee Duet 2 (USB)
My computer: iMac 3.05Ghz / 16GbRAM / 7200rpm internal hard drive
OS: Mountain Lion OSX 10.8.5
Description of problem: Audio drops out, especially when changing programs. Happens when monitor falls asleep and is woken up.
Solution: unplug, replug the Duet 2 in
Email from Apogee after I asked them for help: "Thanks for your email. From what I understand, there seems to be some sort of hardware issue with the very newest iMac (released 35 days ago) that is affecting many brands and models of USB interfaces, not just the Duet. We are in testing and talks with Apple to address this issue as soon as possible. "
Anyone else having problems with audio on your new iMac? I started this thread mainly to concern the drop out audio problem. I should mention that've there is another thread dealing with a different problem, audio distortion/bitcrushing sound: https://discussions.apple.com/thread/5428602?start=0&tstart=0
iMac (27-inch, Late 2013), OS X Mountain Lion (10.8.5)