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HT6010: About the security content of iOS 7.0.3

Learn about About the security content of iOS 7.0.3

HT6010 I can't update to 7.0.3

205 Views 1 Reply Latest reply: Nov 14, 2013 2:08 PM by Delgadoh RSS
Silverwings13 Calculating status...
Currently Being Moderated
Nov 12, 2013 2:52 AM

I keep getting update failed and then it tells me nothing about how to fix it. Any ideas ?

iPhone 4S, iOS 7.0.3
  • Delgadoh Community Specialists Community Specialists (1,405 points)
    Currently Being Moderated
    Nov 14, 2013 2:08 PM (in response to Silverwings13)

    Hey Silverwings13,

     

    First, try connecting to your computer and updating through iTunes. Then, follow these steps if you receive an error or alert message again:

    1. Install the latest version of iTunes.
    2. Verify that your computer operating system is up to date. If an update requires a restart, check for updates again after restarting.
      • On a Mac: In the Apple () menu, choose Software Update. Install all available updates.
      • On a Windows PC: Go to the Microsoft Windows Update page.
    3. Check your security software: Note: Most restore issues are caused by out-of-date or incorrectly configured security software, firewalls, and network router settings or firmware.
      • Isolate the issue to third-party software.
      • Update security software.
      • Properly configure your security software.
      • Temporarily disable or uninstall your security software.
    4. Temporarily remove any unnecessary USB devices, leaving only your iPhone, iPad, or iPod touch, the USB cable that came with your device, and a keyboard and mouse, if necessary.
    5. Restart your computer and try again.

    Note: To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.

     

    via: iOS: Troubleshooting update and restore issues

    http://support.apple.com/kb/TS1275

     

    If you're receviing a particular error message, try this article:

     

    iTunes: Specific update-and-restore error messages and advanced troubleshooting

    http://support.apple.com/kb/TS3694

     

    Welcome to Apple Support Communities!

     

    Have a good one,

    Delgadoh

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