Apple Event: May 7th at 7 am PT
My sons mini ipad will not send iMessages. I have reset network settings, turned it on and off and followed advice given to others with same problem, but it's still not working. Any ideas?
iPad, iOS 7.0.2
No error messages or anything?
Have you done everything described here: http://support.apple.com/kb/TS4268
Yes I have, it has the right account, and we are sending from my sons iCloud address, but although you can type a message you cannot send it?
Sorry, no error messages either, just send is grey and not activated.
I have also sent a message from my iPhone to his ipad and he's not received it.
Is your son's iPad mini running iOS 7.0.2 as it says in your original post? If so he should upgrade to 7.0.3 asap as one of the bug fixes listed for iOS 7.0.3 is:
"Fixes a bug that could prevent iMessage from activating".
Sorry it is actually on iso 7.0.3. Not sure what to do as keep trying to reset but it just won't send any messages.
He is trying to reply to his cousin also on her ipad via imessage, so it should be really straightforward? He is getting messages from her, but cannot respond.
When I sent him a message from my iphone, that didn't get through. We all have 1 apple id and account which is mine, and this is supporting 1 x iphone, 2 x mini ipads and1 x ipad 2. However one of the mini ipads and the ipad 2 is not used for messageing etc, just my iphone and my sone mini ipad.
I think it's time to ring Apple support, or take it into an Apple store and have a genius look into it. You seem to have tried everything. I can't think of any other possible causes or fixes for this problem, sorry.
Thank you, and really appreciate your help. I'm probably doing something daft, but I'll take it to Apple to try and resolve the issue.
My sons mini ipad will not send advice given to others, but it's still not sending?
