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Bluetooth problems

Hi,


I'm having some problems with the bluetooth on my 2013 mini. I've got a magic mouse and wireless keyboard that were working fine a couple of weeks ago, but now don't connect, and whenever I open the Bluetooth section of System Preferences it crashes System Preferences itself.


I installed the latest update to OSX last night, but this hasn't sorted the problem.


In suggestions on how to sort this would be greatly appreciated.


Thanks in advance.

Mac mini

Posted on Nov 12, 2013 4:45 AM

Reply
7 replies

Nov 12, 2013 7:29 AM in response to jd98761234

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Step 1


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).


When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Important: Some private information, such as your name, may appear in the log. Anonymize before posting.


Step 2


In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Nov 16, 2013 5:17 AM in response to Linc Davis

Thanks. I’ve posted the two reports below. Whilst I was in the console, I noticed under System Diagnostic Reports there was a report being generated every 10 seconds or so with a process called “blued [590]”. Not sure if that’s anything to do with it? Haven’t posted it as the post is pretty long already, but can put it up if needed.


Thanks.



*****************************STEP 1*******************************


16/11/2013 12:50:03.249 com.apple.launchd.peruser.501[139]: ([0x0-0x25025].com.apple.systempreferences[437]) Job appears to have crashed: Trace/BPT trap: 5

16/11/2013 12:50:03.374 ReportCrash[449]: Saved crash report for System Preferences[437] version 12.0 (12.0) to /Users/________/Library/Logs/DiagnosticReports/System Preferences_2013-11-16-125003_______.crash

16/11/2013 12:50:06.070 blued[452]: Read the UHE Info

16/11/2013 12:50:06.071 blued[452]: Read version 2 info. Number of devices:1

16/11/2013 12:50:06.071 blued[452]: Class of device: 0x2540

16/11/2013 12:50:06.071 blued[452]: Device name: 'Apple Wireless Keyboard' length:24

16/11/2013 12:50:06.071 blued[452]: Finished reading the HID data

16/11/2013 12:50:06.071 blued[452]: Found a device with PID:0x0256 VID:0x05ac

16/11/2013 12:50:06.399 ReportCrash[448]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.

16/11/2013 12:50:06.399 ReportCrash[448]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0

16/11/2013 12:50:06.399 ReportCrash[448]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.

16/11/2013 12:50:06.400 ReportCrash[448]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0

16/11/2013 12:50:06.400 ReportCrash[448]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.

16/11/2013 12:50:06.400 ReportCrash[448]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0

16/11/2013 12:50:06.416 com.apple.launchd[1]: (com.apple.blued[452]) Job appears to have crashed: Trace/BPT trap: 5

16/11/2013 12:50:06.416 com.apple.launchd[1]: (com.apple.blued) Throttling respawn: Will start in 10 seconds

16/11/2013 12:50:06.449 ReportCrash[448]: Saved crash report for blued[452] version 4140.4.2 to /Library/Logs/DiagnosticReports/blued_2013-11-16-125006_________.crash


*******************************STEP 2*********************************


Process: System Preferences [437]

Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences

Identifier: com.apple.systempreferences

Version: 12.0 (12.0)

Build Info: SystemPrefsApp-232001000000000~2

Code Type: X86-64 (Native)

Parent Process: launchd [139]

User ID: 501


Date/Time: 2013-11-16 12:50:02.836 +0000

OS Version: Mac OS X 10.8.5 (12F45)

Report Version: 10


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000


Application Specific Information:

com.apple.preferences.Bluetooth v.4.1.4f2 (Bluetooth)

objc[437]: GC: forcing GC OFF because OBJC_DISABLE_GC is set


Dyld Error Message:

Symbol not found: _IOBluetoothPreferenceGetCanBeWokenupbyBluetooth

Referenced from: /System/Library/PreferencePanes/Bluetooth.prefPane/Contents/MacOS/Bluetooth

Expected in: /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 dyld 0x00007fff6719409d dyld_fatal_error + 1

1 dyld 0x00007fff67197048 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139

2 libdyld.dylib 0x00007fff870c98ee dyld_stub_binder_ + 13

3 ??? 0x00000001077b1008 0 + 4420472840

4 com.apple.preferences.Bluetooth 0x000000010779b1f2 0x107791000 + 41458

5 com.apple.AppKit 0x00007fff8ae07178 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1234

6 com.apple.AppKit 0x00007fff8ade611d loadNib + 317

7 com.apple.AppKit 0x00007fff8ade5649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219

8 com.apple.AppKit 0x00007fff8af3858c +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140

9 com.apple.frameworks.preferencepanes 0x00007fff8d54a9bf -[NSPreferencePane loadMainView] + 148

10 com.apple.frameworks.preferencepanes 0x00007fff8d54a4d1 -[NSPrefPaneBundle instantiatePrefPaneObject] + 414

11 com.apple.systempreferences 0x000000010759b3cf 0x107593000 + 33743

12 com.apple.systempreferences 0x000000010759abf4 0x107593000 + 31732

13 com.apple.Foundation 0x00007fff84e5cd05 __NSFireDelayedPerform + 358

14 com.apple.CoreFoundation 0x00007fff8d1e0804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

15 com.apple.CoreFoundation 0x00007fff8d1e031d __CFRunLoopDoTimer + 557

16 com.apple.CoreFoundation 0x00007fff8d1c5ad9 __CFRunLoopRun + 1529

17 com.apple.CoreFoundation 0x00007fff8d1c50e2 CFRunLoopRunSpecific + 290

18 com.apple.HIToolbox 0x00007fff855aaeb4 RunCurrentEventLoopInMode + 209

19 com.apple.HIToolbox 0x00007fff855aab94 ReceiveNextEventCommon + 166

20 com.apple.HIToolbox 0x00007fff855aaae3 BlockUntilNextEventMatchingListInMode + 62

21 com.apple.AppKit 0x00007fff8ae46533 _DPSNextEvent + 685

22 com.apple.AppKit 0x00007fff8ae45df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

23 com.apple.AppKit 0x00007fff8ae3d1a3 -[NSApplication run] + 517

24 com.apple.AppKit 0x00007fff8ade1bd6 NSApplicationMain + 869

25 libdyld.dylib 0x00007fff870cb7e1 start + 1


Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff837f9d16 kevent + 10

1 libdispatch.dylib 0x00007fff8dcfddea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x00007fff8dcfd9ee _dispatch_mgr_thread + 54


Thread 2:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 3:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 4:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 5:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 6:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 7:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 8:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 9:

0 libsystem_kernel.dylib 0x00007fff837f96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff86870f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff86870d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8685b1d1 start_wqthread + 13


Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fb69209ba00 rcx: 0x0000000000000000 rdx: 0x0000000000000000

rdi: 0x00007fff67203060 rsi: 0x0000000000000000 rbp: 0x00007fff5866ae10 rsp: 0x00007fff5866adf8

r8: 0x00007fff671afa14 r9: 0x0000000000000019 r10: 0x00007fff5866ace0 r11: 0x00007fff67203060

r12: 0x00007fff88cfc240 r13: 0x00007fb69620cdf0 r14: 0x00007fff67203060 r15: 0x00007fff73aa7e50

rip: 0x00007fff6719409d rfl: 0x0000000000000246 cr2: 0x00007fff671bd7d0

Logical CPU: 4


Binary Images:

0x107593000 - 0x1075b6fff com.apple.systempreferences (12.0 - 12.0) <489335EC-42CA-3350-B960-4C93263285FB> /Applications/System Preferences.app/Contents/MacOS/System Preferences

0x1076e1000 - 0x1076e1ff9 +cl_kernels (???) <7F02F154-10AA-4C9C-A853-634D00471CFE> cl_kernels

0x10778f000 - 0x10778fff3 +cl_kernels (???) <09BBC786-7721-465B-9A1E-5ABD0521F2B9> cl_kernels

0x107791000 - 0x1077b0ff7 com.apple.preferences.Bluetooth (4.1.4 - 4.1.4f2) <04BF84FD-8B10-3CD7-BB3D-3F30F73E3087> /System/Library/PreferencePanes/Bluetooth.prefPane/Contents/MacOS/Bluetooth

0x109d23000 - 0x109d28fff com.apple.audio.AppleHDAHALPlugIn (2.4.7 - 2.4.7fc4) <EA592C9E-AD15-3DD0-85BE-D47BBBE04286> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn

0x10b7f4000 - 0x10b88aff7 unorm8_rgba.dylib (2.2.16) <853BEBC4-AED9-3CE2-B91D-3D666E7C7C8F> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib

0x10b92c000 - 0x10b956fff com.apple.BluetoothUI (4.1.7 - 4.1.7f2) <D487FAC9-79C4-35FD-B3B1-7464E1E3E384> /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI

0x10b983000 - 0x10b983ff9 +cl_kernels (???) <F72D9018-4A3D-42C9-81F9-6CC5F1011EE2> cl_kernels

0x10b98c000 - 0x10b995fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib

0x10b99b000 - 0x10ba35ff7 unorm8_bgra.dylib (2.2.16) <5D62BED8-DF5D-3C51-94B4-57368FF10DDB> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib

0x10bbf1000 - 0x10bbf2ffb +cl_kernels (???) <556C36A8-87CE-492B-A1DD-9C0EC4132451> cl_kernels

0x7fff67193000 - 0x7fff671c793f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

0x7fff83754000 - 0x7fff83756ff7 com.apple.print.framework.Print (8.0 - 258) <8F243E49-021F-3892-B555-3010A7F450A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x7fff837e7000 - 0x7fff83802ff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib

0x7fff83803000 - 0x7fff8383efff com.apple.LDAPFramework (2.4.28 - 194.5) <7E4F2C08-0010-34AE-BC46-149B7EE8A0F5> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP

0x7fff83a26000 - 0x7fff83aa7fff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fff83aa8000 - 0x7fff83c2efff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fff83c31000 - 0x7fff83d4bfff com.apple.coreavchd (5.6.0 - 5600.4.16) <85670361-96CA-3805-B981-B41B47E99A37> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x7fff83d4e000 - 0x7fff83e21ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <D62DA01B-5B60-3E99-9395-C11FB47E82E0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x7fff83e61000 - 0x7fff83e62fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib

0x7fff83e63000 - 0x7fff83fc1fef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender

0x7fff847b5000 - 0x7fff84804fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff84806000 - 0x7fff84813ff7 com.apple.NetAuth (4.0 - 4.0) <A4A21A2F-B26A-3DC9-95E4-DAFA43A4A2C3> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x7fff84840000 - 0x7fff848fdff7 com.apple.ColorSync (4.8.0 - 4.8.0) <73BE495D-8985-3B88-A7D0-23DF0CB50304> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x7fff848fe000 - 0x7fff84918fff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring

0x7fff84919000 - 0x7fff84a16fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib

0x7fff84a17000 - 0x7fff84a41ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x7fff84a57000 - 0x7fff84a5bfff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib

0x7fff84a5c000 - 0x7fff84a61fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib

0x7fff84de3000 - 0x7fff84de8fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib

0x7fff84de9000 - 0x7fff85148fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff85195000 - 0x7fff85196ff7 libSystem.B.dylib (169.3) <92475A81-385C-32B9-9D6D-38E4BAC90996> /usr/lib/libSystem.B.dylib

0x7fff85197000 - 0x7fff851d1ff7 com.apple.GSS (3.0 - 2.0) <423BDFCC-9187-3F3E-ABB0-D280003EB15E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fff851d2000 - 0x7fff851f4ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib

0x7fff851f5000 - 0x7fff851f5fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x7fff85240000 - 0x7fff85280ff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

0x7fff854d3000 - 0x7fff854e4ff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib

0x7fff854e5000 - 0x7fff854f1fff com.apple.CoreBluetooth (100.9 - 1) <94C4EAB8-20E6-3892-BD9E-27952318CF32> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth

0x7fff8554b000 - 0x7fff8587bfff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff8587c000 - 0x7fff8589dff7 libCRFSuite.dylib (33) <B49DA255-A4D9-33AF-95AB-B319570CDF7B> /usr/lib/libCRFSuite.dylib

0x7fff8589e000 - 0x7fff85950fff com.apple.Bluetooth (4.1.7 - 4.1.7f2) <63409779-4E6F-3811-8C92-BCA6498E29AA> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

0x7fff859ab000 - 0x7fff859c2fff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x7fff859c3000 - 0x7fff859d0fff com.apple.AppleFSCompression (49 - 1.0) <E616053D-D3C2-3600-B8DF-A5E0D9665634> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression

0x7fff859dd000 - 0x7fff85b07fff com.apple.avfoundation (2.0 - 361.40.1) <82E0EE8C-6026-33AD-8947-B20D2ED7B2E1> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x7fff85b08000 - 0x7fff85b0cff7 com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x7fff85b0d000 - 0x7fff85b1cfff com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff85b1d000 - 0x7fff85b25ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib

0x7fff85b27000 - 0x7fff85b27fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib

0x7fff85b28000 - 0x7fff862cffff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

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0x7fff8cbdc000 - 0x7fff8cbe2fff libCGXCoreImage.A.dylib (333.1) <FBAAF933-1798-3E53-B071-88C930D6BDEF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

0x7fff8ce95000 - 0x7fff8d14cff7 com.apple.MediaToolbox (1.0 - 926.106) <57043584-98E7-375A-89AE-F46480AA5D97> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

0x7fff8d190000 - 0x7fff8d37aff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8d3cd000 - 0x7fff8d3d6ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0x7fff8d3d7000 - 0x7fff8d3ebfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff8d546000 - 0x7fff8d561ff7 com.apple.frameworks.preferencepanes (15.1 - 15.1) <8A3CDC5B-9FA5-32EB-A066-F19874193B92> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

0x7fff8d562000 - 0x7fff8d562fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x7fff8d563000 - 0x7fff8d563ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fff8d564000 - 0x7fff8d602ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fff8d654000 - 0x7fff8d662fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

0x7fff8d663000 - 0x7fff8d682ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib

0x7fff8d683000 - 0x7fff8d683fff com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff8d687000 - 0x7fff8d68bfff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x7fff8d68c000 - 0x7fff8d6faff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff8d6fe000 - 0x7fff8d76bff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff8d787000 - 0x7fff8d796ff7 libxar.1.dylib (105) <B6A7C8AA-3E20-3A1D-A7BA-4FD0052FA508> /usr/lib/libxar.1.dylib

0x7fff8d7d9000 - 0x7fff8daaaff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff8db21000 - 0x7fff8db28fff com.apple.NetFS (5.0 - 4.0) <195D8EC9-72BB-3E04-A64D-E1A89B4850C1> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x7fff8db29000 - 0x7fff8db46ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x7fff8dcf9000 - 0x7fff8dd0eff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib

0x7fff8dd0f000 - 0x7fff8dd5aff7 com.apple.GraphKit (1.0.5 - 30) <5ECA4744-FFA8-3CF0-BC20-3B2AD16AD93C> /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKit

0x7fff8dd5b000 - 0x7fff8ddf6fff com.apple.CoreSymbolication (3.0 - 117) <C304FDB8-2FF7-34BC-858A-2B96C2B039D5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x7fff8ddf7000 - 0x7fff8de17fff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x7fff8de18000 - 0x7fff8e7a8627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff8e7a9000 - 0x7fff8e7acfff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x7fff8e7ad000 - 0x7fff8e7f0ff7 com.apple.bom (12.0 - 192) <0EFE0F2D-B6DE-3D1E-93C2-EED6D96F70A2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x7fff8e8f0000 - 0x7fff8e941ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff8e942000 - 0x7fff8e9aaff7 libc++.1.dylib (65.1) <E5A0C88E-0837-3015-A987-F8C5A0D35DD6> /usr/lib/libc++.1.dylib

0x7fff8e9ab000 - 0x7fff8e9d2ff7 com.apple.PerformanceAnalysis (1.16 - 16) <1BDA3662-18B7-3F38-94E5-9ACD477A7682> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

0x7fff8e9d3000 - 0x7fff8e9d5ff7 libunc.dylib (25) <2FDC94A7-3039-3680-85F3-2164E63B464D> /usr/lib/system/libunc.dylib

0x7fff8e9d6000 - 0x7fff8e9dcff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib

0x7fff8ea0a000 - 0x7fff8ea16fff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x7fff8ea17000 - 0x7fff8ea18fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib

0x7fff8ea2e000 - 0x7fff8ea53ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib

0x7fff8ea54000 - 0x7fff8eaabff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x7fff8eaac000 - 0x7fff8eae9fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

0x7fff8eaea000 - 0x7fff8eb0cff7 com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff8facd000 - 0x7fff8fad1fff libGIF.dylib (851) <AD40D084-6E34-38CD-967D-705F94B188DA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fff8faee000 - 0x7fff8fb01ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib

0x7fff8fb02000 - 0x7fff8fb0efff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff8fcf1000 - 0x7fff8fd50fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x7fff8fd51000 - 0x7fff8fd67fff com.apple.MultitouchSupport.framework (235.29 - 235.29) <617EC8F1-BCE7-3553-86DD-F857866E1257> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

0x7fff8fd68000 - 0x7fff8fd6dfff com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x7fff8fd6e000 - 0x7fff8fdc8fff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x7fff8fdc9000 - 0x7fff8fdd4ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

0x7fff8fde3000 - 0x7fff8fe65ff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x7fff8fe66000 - 0x7fff9025dfff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fff9025e000 - 0x7fff9026cff7 libsystem_network.dylib (77.10) <2AAA67A1-525E-38F0-8028-1D2B64716611> /usr/lib/system/libsystem_network.dylib

0x7fff9026d000 - 0x7fff9026dfff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff902b3000 - 0x7fff90302ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib

0x7fff9030f000 - 0x7fff90400ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <F9FAEAF0-B9A5-34DF-94B7-926FB03AD5F6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff90496000 - 0x7fff90696fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 3

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 166

thread_create: 0

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=172.6M resident=120.8M(70%) swapped_out_or_unallocated=51.8M(30%)

Writable regions: Total=117.5M written=5048K(4%) resident=12.1M(10%) swapped_out=0K(0%) unallocated=105.3M(90%)


REGION TYPE VIRTUAL

=========== =======

CG backing stores 2040K

CG image 64K

CG raster data 56K

CG shared images 1184K

CoreImage 72K

CoreServices 1348K

MALLOC 84.9M

MALLOC guard page 48K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=251 44K

OpenCL 36K

STACK GUARD 56.0M

Stack 12.6M

VM_ALLOCATE 16.1M

__DATA 13.4M

__IMAGE 528K

__LINKEDIT 52.4M

__TEXT 120.2M

__UNICODE 544K

mapped file 65.5M

shared memory 824K

=========== =======

TOTAL 427.7M

Nov 16, 2013 7:33 AM in response to jd98761234

If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used to upgrade.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it.

Bluetooth problems

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