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Q: IPhone Is Not Working Properly
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Nov 14, 2013 1:34 PMby mario49,Hello TiavaG1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
- Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
- Restart your iPhone.
- Ensure that your software is up to date:
- Check for a Carrier Settings Update. Tap Settings > General > About.
- Check for an iOS Software Update. Tap Settings > General > Software Update.
Note: Some updates may require a Wi-Fi connection.
- Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
- If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
- Try another location. If a different location works, but the original location still does not, contact your carrierto report the issue.
- Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
- Restore the iPhone as new.
Best of luck,
Mario
