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Q: How do I turn off the silence ?   ( I do not want either always nor only while iPhone is locked).

How do you not silence the phone when it is locked.   I settings/do not disturb, the only choices for silence: "always" or "only while iphone is locked".    How do you keep the silent feature off when the phone is locked.   I can not hear the ring....

iPhone 5s, iOS 7.0.3, new phone,,,, can't hear the ring

Posted on Nov 12, 2013 8:17 AM

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Q: How do I turn off the silence ?   ( I do not want either always nor only while iPhone is locked).

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  • by Chris CA,

    Chris CA Chris CA Nov 14, 2015 5:29 PM in response to sksimpson
    Level 9 (79,451 points)
    iPhone
    Nov 14, 2015 5:29 PM in response to sksimpson

    Now your post makes no sense.

    Where is this setting on the iPhone to not make/accept calls while logged into iOS?

    Do you mean Do Not Disturb (the subject of this thread)?

    This stops calls from coming in, depending on how it is set up.

    Do you mean Do Not Disturb does not work for you?

  • by sksimpson,

    sksimpson sksimpson Nov 14, 2015 5:33 PM in response to Chris CA
    Level 1 (0 points)
    Nov 14, 2015 5:33 PM in response to Chris CA

    Exactly, even though it's shows that it's turned off, when my phone is locked, any incoming calls don't come through.  They get a recorded message saying I'm unavailable to now.  I've tried all of the fixes listed, but none worked.  That is, not with my phone anyway.

  • by Bodiego,

    Bodiego Bodiego Dec 10, 2015 11:30 AM in response to okhelpneeded
    Level 1 (0 points)
    Dec 10, 2015 11:30 AM in response to okhelpneeded

    Easy fix - just found it.  Go to Settings, Sounds and scroll to bottom.  Turn off the button for Lock Sounds.

  • by TornadoWilkes,

    TornadoWilkes TornadoWilkes Dec 27, 2015 9:09 AM in response to okhelpneeded
    Level 1 (0 points)
    Dec 27, 2015 9:09 AM in response to okhelpneeded

    I Just found a different approach, tried the accessibly thing and it worked to display the incoming FaceTime but still no sound. So retried a facetime call but this time whilst the incoming call screen was displayed slid the mute slider off then back on. Now FaceTime rings even in lock mode.

  • by bunnislippers,

    bunnislippers bunnislippers Jan 2, 2016 2:20 PM in response to Chris CA
    Level 1 (8 points)
    Jan 2, 2016 2:20 PM in response to Chris CA

    To Chris CA,

     

    I understand you're confusion. But sksimpson didn't say there was a setting on the "iPhone" to not make/accept calls while logged into iCloud. Her original statement was, "I also had to make sure that none of my devices were linked to make or receive calls when signed into iCloud." She meant none of her "other" apple devices such as macbook pro, mac, iPad, etc.


    If you have "other" apple devices linked to iCloud, there is an option on those devices to answer calls to your iPhone cell number on those devices too. I had to turn that setting off on my own macbook pro so it wouldn't answer calls to my iPhone because it was annoying. I just turn it on if I'm expecting a FaceTime call that I want to take on my laptop.


    I don't know if that feature on the other devices affect how calls ring or don't ring on one's iPhone when it is locked or unlocked. But I thought I'd point out that her original statement was referring to that, and it is not a setting on the iPhone itself, nor a setting specific to "iOS" but to "iCloud."

  • by dosbirn,

    dosbirn dosbirn May 25, 2016 7:05 AM in response to Bodiego
    Level 1 (4 points)
    May 25, 2016 7:05 AM in response to Bodiego


    Bodiego's answer solved my problem (turn off the button for Lock Sounds).  But what I'd like to know is how it ever got turned on.  I've had my phone for a long time and this problem happened just recently, out of the blue (not after an upgrade either)..

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Jun 28, 2016 8:29 AM in response to Robert Martin7
    Level 1 (9 points)
    Mac OS X
    Jun 28, 2016 8:29 AM in response to Robert Martin7

    NOne of the answers make any sense!

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 28, 2016 8:33 AM in response to Dottore de Funk
    Level 8 (37,842 points)
    Mac OS X
    Jun 28, 2016 8:33 AM in response to Dottore de Funk

    Dottore de Funk wrote:

     

    NOne of the answers make any sense!

    As you just responded to a 2 year old post YOUR message doesn't make any sense. No one can figure out what you mean.

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Jun 28, 2016 8:38 AM in response to Lawrence Finch
    Level 1 (9 points)
    Mac OS X
    Jun 28, 2016 8:38 AM in response to Lawrence Finch

    WEll its obvious i have this problem and none of the answers make sense so they dont solve the problem which clearly still rxists. Thanks for not helping either

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jun 28, 2016 9:04 AM in response to Dottore de Funk
    Level 9 (58,397 points)
    iPhone
    Jun 28, 2016 9:04 AM in response to Dottore de Funk

    Dottore de Funk wrote:

     

    WEll its obvious i have this problem and none of the answers make sense so they dont solve the problem which clearly still rxists. Thanks for not helping either

    There were actually a couple of different problems that came up in this thread. Which one do you have? Explain what you're trying to do, what happens when you try and what steps you've take, so far, to troubleshoot the issue.

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Jun 28, 2016 9:08 AM in response to Meg St._Clair
    Level 1 (9 points)
    Mac OS X
    Jun 28, 2016 9:08 AM in response to Meg St._Clair

    Thanks Meg for the offer of help. I may have sorted it. My problem is that the phone does not ring when the screen is locked. I tired a few things around the accessibility settings which didn't make much sense and didn't work. After my post I then noticed the post about the Lock Screen Sounds setting so I have tried that and on first test that seems to have sorted it but I need to keep checking as the issue may be intermittant.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jun 28, 2016 9:12 AM in response to Dottore de Funk
    Level 9 (58,397 points)
    iPhone
    Jun 28, 2016 9:12 AM in response to Dottore de Funk

    Intermittent issues are indeed the hardest to troubleshoot.

     

    Best of luck.

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Jul 1, 2016 2:02 AM in response to Meg St._Clair
    Level 1 (9 points)
    Mac OS X
    Jul 1, 2016 2:02 AM in response to Meg St._Clair

    IIt's still happening and none of the fixes have worked so far. It's maddening. Wonder if it is anything to do with having calls ring on iPad?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jul 1, 2016 2:52 AM in response to Dottore de Funk
    Level 8 (37,842 points)
    Mac OS X
    Jul 1, 2016 2:52 AM in response to Dottore de Funk

    Calls ring on both my iPad and my iPhone, even with the screen(s) locked.

  • by marg40,

    marg40 marg40 Jul 14, 2016 8:23 PM in response to okhelpneeded
    Level 1 (4 points)
    Jul 14, 2016 8:23 PM in response to okhelpneeded

    HMCITadmin april 24 April 2014 regarding Assertive Touch solution worked for me after I turned the phone off and on.  Thanks heaps

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