The icons on my iPad 2 keep shaking and then it reboots continuously - NOT CUSTOMISATION

Question

The icons on my iPad 2 keep shaking and then it reboots continuously - NOT CUSTOMISATION

This started on saturday night (it's now tuesday) and I don't know what to do!

I took it into the store and they said they couldn't help, but advised me to do a factory reset, so I did and if anything, it made it worse.

The icons on the home screen keep shaking and jerking around, and when they stop shaking, my ipad goes black, then the apple logo appears, then it goes black again, and this continues for hours. (It's been doing that since sunday night)

At the apple store, they said they could send it off to be repaired for £250! I might as well buy a new tablet! Besides all that, I've only had my iPad 2 for two years, and after spending £400 on a brand new one, I expected it to last longer.

I'm really disappointed.

Please help?

iPad 2 Wi-Fi, iOS 7.0.3, The 7.0.3 update only made it worse

Posted on Nov 12, 2013 11:27 AM

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Answer 1

Best reply

AmishCake

Level 6

9,636 points

Nov 12, 2013 12:28 PM in response to BoocaAnderson

You restored to factory and not from a backup, correct?

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Answer 2

Nov 12, 2013 11:42 PM in response to AmishCake

I would do that, but my iPad doesn't even go to the lock screen anymore, so I can't

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Answer 3

Nov 13, 2013 1:30 AM in response to BoocaAnderson

You will need to force the iPad into recover mode then restore as new. You may need to try this several times for it to "stick" so don't give up.

Follw these instructions.

Message was edited by: Alfred DeRose

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Answer 4

Nov 15, 2013 11:27 PM in response to Alfred DeRose

I've tried that, the only way I can get it to 'turn off' is to make the battery run the whole way down, as the lock button doesn't work either...

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Answer 5

thomas_r.

Level 7

31,989 points

Nov 16, 2013 2:49 AM in response to BoocaAnderson

It sounds to me like you probably have a hardware problem with your iPad. You'll need to talk to Apple about options.

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Answer 6

Nov 18, 2013 12:41 PM in response to BoocaAnderson

Ok, so my iPad managed to stay on long enough for me to do a full restore without the back up, and that seems to have done it. The lock/sleep button has mysteriously stopped working, but it doesn't really bother me.

Thank for all your help!!

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Answer 7

dseib

Level 1

4 points

Jan 11, 2014 8:19 AM in response to BoocaAnderson

Switch ipad off. Press home button and at same time press power on button keeping both pressed til iTunes info appears. Switch off then back on. Everything will be fixed.

David

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