HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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Helpful answers
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Nov 12, 2013 11:38 AM in response to Meredith-Heapby Clyde77,reset network settings
settings- general- reset - reset network settings
now reconnect to wifi
settings - wifi- click network name - enter password - join
Peace, Clyde
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Nov 12, 2013 11:50 AM in response to Meredith-Heapby Ingo2711,Did you already check if "Cellular Data" is activated in Settings/Cellular?
Also explained in this article:
iPhone and iPad (Cellular Models): Understanding cellular data settings and usage
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When cellular data is off, all data services use only Wi-Fi, including email, web browsing, push notifications, and other services. If cellular data is on, carrier charges may apply. For example, using certain features and services that transfer data, such as Siri and Messages, could result in charges to your data plan.
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Message was edited by: Ingo2711