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I have an Error Message 7 (14001) says itubes was not installed properly to reinstall. Have done this but still will not open still gives me that error.

I have an Error Message 7 (14001) that says Itune was not installed properly, to reinstall.

I have tried this twice to no avail.... any answers ? Thank You

iOS 7.0.3

Posted on Nov 12, 2013 3:18 PM

Reply
1 reply

Nov 14, 2013 12:47 PM in response to debbiefrommitchell

Hello Debbie,


Thank you for the details of the issue you are experiencing with iTunes. It sounds like you have tried reinstalling iTunes twice, but you may need to reinstall Microsoft's .NET Framework:


Resolution

This issue may be caused by a bad installation of a version of Microsoft's .NET Framework. It's important to note that versions 2.0, 3.5, and 4.0 can all exist side-by-side. Click the arrow next to your OS to reveal links to the versions of Microsoft's .NET Framework that are applicable to your OS; you will need to download and install ALL of these. These links will take you to a download page. Click the download button on this page and click Save in the subsequent window to save the installer to your Downloads folder.

Windows XP: Microsoft .NET Framework 3.5 SP 1

Microsoft .NET Framework 4.0

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-9 19f-b21f31ab88b7Windows Vista:

Microsoft .NET Framework 3.5 SP 1

Microsoft .NET Framework 4.0

Note: Microsoft .NET Framework 2.0 is already installed as part of Windows Vista. You can not modify the installation of this version of the .NET Framework in Windows Vista.

Windows 7:
Microsoft .NET Framework 4.0

Note: Microsoft .NET Framework versions 2.0 and 3.5 are already installed as part of Windows 7. You can not modify the installations of these versions of the .NET Framework in Windows 7.

To resolve this issue, run these installers one at a time and follow the instructions on screen to install each applicable version of the .NET Framework. If this version of the .NET Framework is already installed, you may see a screen similar to the one shown below.

User uploaded file

If you see this screen, select Repair and then click Next to repair the installation of the .NET Framework.


iTunes for Windows: "Error 7" message when opening iTunes

http://support.apple.com/kb/TS3074


Thank you for using Apple Support Communities.


Best,

Sheila M.

I have an Error Message 7 (14001) says itubes was not installed properly to reinstall. Have done this but still will not open still gives me that error.

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