11 Replies Latest reply: Nov 26, 2013 6:30 PM by wjones14
Cracked Jacker Level 1 Level 1 (0 points)

When I connect my 4th generation iPod Touch to my Windows 7 PC, it no longer appears under "Devices".  I have another iPod(3rd gen Nano), that syncs very sluggishly but still syncs successfully.  I've uninstalled iTunes and all component software such as the Mobile Device Support in the order prescribed by Apple for this kind of problem, and re-installed iTunes(11.1.3.8), twice - including restarting my system inbetween the uninstalling and the reinstalling.  I can't sync wirelessly, because that feature is currently turned off.  The iPod shows up in Windows Explorer, and charges, but iTunes ignores it.  It is connected directly to the PC - no hub involved.

 

 

This is a fairly recent problem, my device seems to have last been backed up on my computer on the 18th of October 2013.

 

 

Can anyone suggest something to help remedy this?


iPod touch, iOS 6.1.3