Skip navigation

Keynote problems after update, can't open it.

310 Views 1 Reply Latest reply: Nov 14, 2013 7:18 AM by sheila_m. RSS
Mrs. JD Calculating status...
Currently Being Moderated
Nov 12, 2013 3:42 PM

Has ayone had trouble opening keynote after updating the app.  When I click to open it says I have to update it, already updtated it.  When I look in the app store it says updated.  But I can't open my keynote.

  • sheila_m. Community Specialists Community Specialists (3,070 points)
    Currently Being Moderated
    Nov 14, 2013 7:18 AM (in response to Mrs. JD)

    Hello Mrs. JD,


    Thank you for the details of the issue you are experiencing with Keynote on your Mac.  You may have the current version of Keynote as well as the previous version in your Applications folder.  When you click on a document, it may be pointing to the older version of Keynote, but you can change all your Keynote documents to open with the newest version of Keynote.


    You can change the application a document will open with by navigating to the document in Finder and following these steps:

    Permanently change the document’s app

    1. Select the document and choose File > Get Info.
    2. In the Info window, click the triangle next to “Open with” to expand the section.
    3. Choose an app from the pop-up menu, or choose Other to locate a different app.
    4. If you want to use that app to open all documents of the same type as the current document and created by the same app, click Change All.


    You can find the full article here:

    OS X Mavericks: Choose an app to open a document


    When you are looking for the version of Keynote for it to open with, select the one with this icon:



    Thank you for using Apple Support Communities.



    Sheila M.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.