HT203516: Get help creating an iCloud backup
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Q: iCloud backup is giving me a message that it is unable to access my account, to go to my settings,the only thing wrong is that whe ... iCloud backup is giving me a message that it is unable to access my account, to go to my settings,the only thing wrong is that when I click on settings or the ignor button nothing happens. I can't even shut down my device. what can be wrong? more
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Helpful answers
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Nov 12, 2013 5:54 PM in response to Miriam85by Clyde77,Hard Reset
Press and hold BOTH the Sleep/Wake button & the Home button until you see the Apple logo on the screen.
Peace, Clyde