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iPad 2 with cracked screen and damaged plug-in?

My family has this iPad two we use for multiple things. My brothers had it one night and dropped it while the charger was still plugged into it. Bottom of the screen is cracked and runs up the iPad and the charger won't even charge anymore.

I tried calling Apple but they direct me to online and online is trying to get me to pay, even though I have apple support on the iPad, I only bought it Christmas of last year.

Suggestions or help?

iPad 2

Posted on Nov 12, 2013 7:01 PM

Reply
3 replies

Nov 12, 2013 7:55 PM in response to JusticeGrand

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.


The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.


Out-of-Warranty Service

If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)



iPad model

Out-of-Warranty Service Fee

iPad mini

$219

iPad 3rd, 4th, Air

$299

iPad 2, iPad

$249


A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad



Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/


You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.


iCracked - Broken iPhone, iPod or iPad

http://www.icracked.com/


iReVamp Electronics Screen Repair ($99)

http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html


iPad Repair & Screen Replacement Services

http://www.ifixyouri.com/16-ipad-repairs


RepairZoom iPad Repair

http://www.repairzoom.com/ipad-repair.html


Mission Repair

http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm


iGadgetResQ

http://www.igadgetresq.com/ipad-repair/


Do It Yourself iPad Repair

http://www.ifixit.com/Device/iPad


 Cheers, Tom 😉

iPad 2 with cracked screen and damaged plug-in?

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