I changed computers, but all of my uploaded music from my CDs are gone.

I forgot to mention that I no longer have the old computer -- it crashed. Shouldn't all of my playlists from the old computer appear on the new computer, since it is the same iTunes account?

I don't know what iTunes Match is. I simply uploaded all of the songs to iTunes, and they all appeared under "Songs," "Albums," and "Artists." They also automatically appeared on my iPhone (and are still there), but not on my new PC.

Niel, I have over 300 CDs. It took me more than 2 months to upload them last time. It was my understanding that once they were uploaded to my iTunes account, then they were always part of my iTunes account, and when it comes to my iPhone, they still are. The songs/albums appeared automatically on my iPhone once I uploaded them to the old PC. Obviously they are still part of my account, because I can still access and play them on my iPhone. My question is, why are they not showing up on my iTunes account on my new PC? It makes no sense for them to show up on one device but not another. They must somehow be accessible on my account -- I just need to know how to access them on the new PC, and get the playlists back where they used to be.

Well, before I uploaded all of my CDs, I spoke with an Apple/iTunes rep to get help doing it, and he told me the opposite of what you're saying. In fact, I specifically asked about switching PCs (because my old PC was already giving me problems back then, and I was considering getting rid of it and buying a new one), and he told me that once a song/CD is uploaded to my iTunes library, it would automatically transfer to or appear on any iTunes-compatible device, because it would always be a part of my iTunes account (unless I deleted the uploaded songs). And since I would be logging into that account on the new device, the uploaded songs would automatically be available.

But whatever.

I don't know if what he told me is true, or if what you're telling me is true. If you're correct (are you an iTunes rep, by the way?), and the uploaded songs synced from the old PC to my iPhone, then how do I sync those songs from my iPhone to my new PC?

Can anyone else help me?

But as I mentioned, I no longer have the old computer -- it crashed. So how do I sync my iPhone to my new PC? (And why would an iTunes technician tell me something like that if it wasn't correct?)

(By the way, I never synced my old PC to my iPhone -- I don't even know how to. All I did was log into my iTunes account on my phone, and all of my uploaded content was automatically there, like the tech said it would be.)

(Well, it's been 4 days, and I'm still hoping that someone will be able to answer my questions and help me out here.)