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5030 Views 15 Replies Latest reply: Aug 15, 2006 2:16 AM by themadryuu
Currently Being ModeratedJul 11, 2006 3:55 PM (in response to Nile36)I'm having the exact same problem on an PC -- any luck figuring it out?Dell Inspiron 1200, Windows XP
Currently Being ModeratedJul 11, 2006 10:39 PM (in response to Nile36)same here... and it seems like it's happening after i've updated to the latest version of ipod update12" iBook G4 and iMac G5, Mac OS X (10.4.7)
Currently Being ModeratedJul 13, 2006 11:54 PM (in response to rshuang)Me too.
After updating the version 2006-06-28
Currently Being ModeratedJul 19, 2006 11:44 AM (in response to Nile36)It seems this same problem is happening to a lot of other Shuffles...see Apple Discussion > iPod > Shuffle > Using iPod Shuffle > iPod Shuffle green/yellow flashing APPLE READ THIS AND POST IT!!!
There are some ideas from posts there but none worked for me...perhaps you will have better luck.iMac DuoCore, Mac OS X (10.4.7)
Currently Being ModeratedJul 25, 2006 2:39 PM (in response to Nile36)Has anyone solved this? I am having the same problem after updating software this week.PowerBook G4, Mac OS X (10.3.9)
Currently Being ModeratedJul 27, 2006 12:59 AM (in response to Paula Galland1)Hello everyone. It seems that Apple acknowledges the problem : I called the support and although my iPod is out of warranty, they are shipping me a new one. There are people dedicated to that on the support team and they told me Apple is investigating the issue.
Again, a call to the support line might be your answer. At the moment, there is no software update I know of that can solve the issue.powerbook G4 1.25 Ghz, Mac OS X (10.4.7)
Currently Being ModeratedJul 27, 2006 8:07 AM (in response to Michael Dufranne1)That's going to be good news for quite a few people, and thanks for posting your solution here. Could you provide a few more details, e.g.,
=> Did you have an AppleCare plan on the shuffle?
=> How did you call them? Was it to the number provided on the Support pages?iMac G5 17" iSight, Mac OS X (10.4.6)
Currently Being ModeratedJul 27, 2006 6:43 PM (in response to Michael Dufranne1)Same problem.. one iPod Shuffle is fine, other does not mount.
APPLE - please provide a solution soonest as this is not good PR.PowerBook 12 inch Rev A, Mac OS X (10.4.2), iMac RevA, PowerBook 540c, Newton
Currently Being ModeratedAug 3, 2006 3:49 AM (in response to Michael Dufranne1)I too have the Green and Orange blinking lights of death. I have tried everything there is to try and unless Apple can step forward with a fix via a software update, it looks like the iPods suffering from this FAULT are bricked!
The worrying thing here is the varied response that Apple seems to be giving its customers that are reporting this fault and out of warranty!
Michael Dufranne1 above, along with many others within these forums are reporting that:
1. Apple knows about the problem, and;
2. are replacing these faulty iPod Shuffles even if they are out of warranty?
Where as myself, when I rang Apple Support (UK) to talk about the problem, I am told that they do not know of this problem, I was also told that nothing could be done as my warranty had past, However, I could send it in to be replaced by a refurbished unit at a cost of £66, more than it is to buy a new one - go figure!
I have written a letter to Apple Customer Services in Ireland (UK) to see if I can get this matter resolved.
I think, we all knew that at some point our iPod Shuffles battery would run out, but at least we knew that we would be left with a useable memory stick, however it seems that this Green & Orange blinking lights of death have cut short the life of my iPod Shuffle along with thousands of other people throughout these forums.
Apple - please listen to your customers, and if you are going to replace FAULTY out of warranty iPod Shuffles then it should be the same for everyone, not yes to some and no to others.G5, Mac OS X (10.3.9)
Currently Being ModeratedAug 10, 2006 5:51 AM (in response to Nile36)Exactly the same problem here (and now !)... I'll try to see what AppleCare respond in France :-S
iMac Intel Mac OS X (10.4.7)
Currently Being ModeratedAug 10, 2006 12:00 PM (in response to Nile36)Has Apple corrected the problem yet? I am having the exact same problem. When I called apple they told me that I was over my 1 year warranty period ( figures). They also tried to sell me a service contract.For that price ($59.) I can almost buy a new one.Ipod Shuffle, Mac OS X (10.4.5)
Currently Being ModeratedAug 11, 2006 1:19 PM (in response to Nile36)I have tried all combinations of the 5Rs including waiting 24 hours - no go on my 18 month old shuffle. I'm the original owner, bought it from an apple dealer. The shuffle only shows in my System Profiler, so I know something on my mac sees it but for all intents and purposes it has passed on. Apple? It looks like the ball is in your court.
B&W Mac OS X (10.4.7)
Currently Being ModeratedAug 12, 2006 4:39 AM (in response to dmcg1)I had the same blinking orange and green light on my shuffle. Called Apple to complain, they told me that my warranty ended last month. Also, asked me if I wanted a sevice contract for $59. I don't think so! Yesterday, I went to an Apple store to explain my problem, Bottom line was that they gave me a new one ($7.50 charge). Try it, It worked for me.Ipod Shuffle, Mac OS X (10.4.5)
Currently Being ModeratedAug 13, 2006 12:31 AM (in response to bandit39)That is a new tack but I do not believe I have a store very close to me.
I too have the orange and green blinking light on my shuffle. Computer recognizes ipod, but can't access songs on it.
Am going to try calling.ibook, Mac OS X (10.3.9)