red light glows for a moment when i attach it to a computer and won't detect in itunes.

red light glows for a moment when i attach it to a computer and won't detect in itunes or getting charged...

iPod shuffle, Windows 7

Posted on Nov 13, 2013 5:18 AM

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1 reply

Nov 13, 2013 12:05 PM in response to HarshalPatil

Which iPod shuffle model do you have? This document shows the four types


http://support.apple.com/kb/ht1719


As a test, shut down (power off) the computer and disconnect all USB devices including hub, except for standard keyboard and mouse (if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle


http://support.apple.com/kb/HT1655


Start up the computer, run iTunes, and connect the shuffle to a direct USB port on the computer.

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red light glows for a moment when i attach it to a computer and won't detect in itunes.

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