Mavericks Mail not sync'ing IMAP act. (Not GMail)

Razor V,

Probably only the credit card info across all the OS X devices. Calendars, notes, contacts, etc. is a separate thing for iCloud. Keychain was added with Mavericks.

I've noticed a couple times that leaving Keychain on caused the syncing problem to resurface. I've redone the procedure and with leaving Keychain off (as my lasted update suggests) and the syncing issue has not returned thus far.

Scott-- I agree. I'm a user who tried everything suggested and it never worked. This is the first thing that has worked for me.

I have a question out of mere curioisity. You have Keychain off, and you say always had it off. Back when all this started and several users suggested deleting the Mail folder, did you do that and it still didn't fix the Mail problem for you?

i have Indev Tags on my Mail [indev.ca] which uses a database to tag and keeps the database somewhere in the mail folder. I'm going to ask them directly, but does anyone here know if those tags can be rebuilt and how that works [ie how it knows in my re-added Mail accounts] how which tag knows to be on which mail?

With FriarOP going for an entire day or two with Mail still working, I decided to try it out. Not only is it working - it's zippier than it's been in a very long time!

Just a couple of items to add to FriarOP's process

1. If you're in the habit of saving a lot of emails locally within Mail and deleting them from your IMAP account, be sure to save those mailboxes before trashing ~/library/Mail. You can then reimport them later.
2. If your Gmail account has anywhere close to the number of emails as mine, the sync will take a very long time. You can monitor that in the activity window (Window > Activity).You might consider following all of FriarOP's steps, then begin the first sync in the evening, go pour some scotch, watch some TV, go to bed and wake up to a brand new zippy Mail.app in the morning.
3. Lather, rinse, repeat for your other accounts if they're big.

As promised … 3 cheers for FriarOP. I nominate our local Friar for the "Most-helpful-post-in-this-thread-and-probably-the-entire-discussilon-board-and- maybe-even-the-world" award for the month of January!

Yes, CHEERS for FriarOP!!!

I was not getting mail and Mail refused to Quit. Had to Force Quit even though it was NOT shown as Not Responding. Followed FriarOP's procedure and mail works now.

However, I did not have Keynote enabled, from even before updating to OS 10.9.1 and Mail 7.1. So maybe it's iCloud itself that is the problem. For the moment I have not added my iCloud account.

Also, when I went to trash my Mail Library I found it was not there. Is it stored anywhere except in the Library folder?

In any case, Mail is working now!

Thanks hab1 and Beto3645...

I hope it continues for you. I'm still going 3 days in. No problems at all when following I followed updated process: https://discussions.apple.com/thread/5556036?answerId=24529212022#24529212022

Beto365 -- There are a couple of library folders. You need to go to the one in your user area, which is normally hidden. But you can get to it by going to Finder, then selecting "Go" at the top of the screen then selecting "Go to Folder" and typing in ~/Library ...

It's interesting that the process worked without you deleting the mail folder. When you do you enable your iCloud account, remember don't turn on Keychain. I really think Keychain is messing things up on Mavericks, and it eventually denigrates things (as I noticed on one of my machines in my initial process).

Hopefully Apple will find the bug and fix it so we can actually use Keychain on Mavericks, but I won't be turing it on until there's an update where the release notes mention that Keychain has been fixed.

I've been watching these exchanges for a few days now. Well done FriarOP, you have other people following your process and publishing their success, so you have cracked something that the rest of us have been frustrated with for more than 2 months.

I don't pretend to understand exactly what goes on (who am I to understand it when Apple clearly don't), but from what you have been saying its all to do with Keychain in iCloud, and from what Iunderstand Keychain was introduced with Mavericks which is when the problem occured. So I get that, at a high level at least.

But why do you think that I had the problem (along with the rest of the world) when I have never activated Keychain? I didn't know what it was when it first appeared as an option so I have never turned it on. The only things I have controlled under iCloud are contacts, calendars, reminders, safari and documents/data. Specifically Mail and Keychain are left unchecked. (Mail because I have 3 Gmail IMAP accounts, so I don't need iCloud to manage them).

I'd be interested in your views on this.

(By the way, I havent implemented your procedure yet as I stopped using Mail 3 weeks ago when I switched to Airmail, bacause of the problems. Airmail works and I'm happy with it. But I would like to the Apple Mail working again sometime, ideally with Apple making the fix! Have you formally reported your process to Apple by the way?)

Sorry Mumbles, I don't use Tags in Apple Mail or in Gmail. I'm not sure how to rebuild them.

mumbles2701 wrote:

i have Indev Tags on my Mail [indev.ca] which uses a database to tag and keeps the database somewhere in the mail folder. I'm going to ask them directly, but does anyone here know if those tags can be rebuilt and how that works [ie how it knows in my re-added Mail accounts] how which tag knows to be on which mail?

Tonyc19v -- I have a theory about this after Scott said above that he has never used Keychain either. A question for you: months ago when users in these forums were suggesting deleting the Mail folder in ~/Library to force Mail to start from scratch, did you do that?

Dear FriarOP.

No I didn't. I tried a few things in the early days. Deleting my Gmail accounts form Mail and then reinstalling them, changing Gmail settings, etc, but I didn't do anything radical (for me, as a non-expert) like deleting folders.

regards,

Tony

I trashed and deleted my entire mail directory, deleted my accounts in Mail Prefs, and started over rebuilding from scratch, and although for a short time it seemed to improve performance, I'm now back to all sorts of the same problems:

• mail not syncing with gmail

• mail not syncing with exchange

• extremely slow to sync, delete, etc.

• exchange mail severely delayed

Quitting and restarting mail seems to clean out the pipes, which I now do every 30 minutes or so... but like I said, the scorched earth / nuclear option was only a temp fix. Then things slowly went back to broken and borked... 😟

Thank you, FriarOP! (Regarding how to access the Mail Library.)

I was the user who posted the detailed procedure 12/20 about having had some success deleting the gmail account on the Mac and deleting the mail folder (then adding back the gmail account so it repopulated from gmail via IMAP). That solved a lot of this but after a couple of days I noticed one lingering problem where the sync would be slightly off if I moved mail around on my iOS devices, e.g. move an email to a folder on my iPad. As long as I didn't do that all worked well. When I did that it from an iOS device it wouldn't always cascade that action to my Mail app, leaving the sporadic document in my inbox. That was still way better than before applying my "fix" and tolerable so I've been pretty happy ever since. Because I made that post, though, I've seen all these subsequent posts and liked what FriorOP suggested. It just made sense based on my testing and the last lingering problem. Today I tried FriorOP's solution and it is working well so far and even my numerous tests with moving files around from iOS devices and marking mail unread -- every test actually - has worked perfectly across all devices so far. This is looking very very good so far.