Q: Mavericks Mail not sync'ing IMAP act. (Not GMail)

FriarOP...since your update I went through all the instructions last night and so far it seems to be working great! I can view Mail on my MacBook and iMac and watch the other update almost immediately as I read or delete a message. Just like the old days!

I have a question about the iOS devices. What should we be doing there? First thing I did was went in and turned off the Keychain. When I "pull down" on the email list and update, it syncs with the latest changes that I did on the OS X machines. Great!

Is there anything else? I can't remember if the iOS devices ever showed instantaneous updates as the OS X machines do or if it has to wait until the next update/refresh.

Thanks very much for the tip. The problem was with VirusBarrier Express, which I removed aided by AppTrap and everything returned to normal. Apple staff should remove VirusBarrier Express ASAP from the App Store, as its behaviour is closer to a virus than an antivirus application!...

Most of them are.

I've kept Keychain turned on with my iOS devices (iPhone 5s and iPad Mini Retina) since it seems to me that the problem is with Mavericks Keychain.

 

Kryz wrote:

 

FriarOP...since your update I went through all the instructions last night and so far it seems to be working great! I can view Mail on my MacBook and iMac and watch the other update almost immediately as I read or delete a message. Just like the old days!

 

I have a question about the iOS devices. What should we be doing there? First thing I did was went in and turned off the Keychain. When I "pull down" on the email list and update, it syncs with the latest changes that I did on the OS X machines. Great!

 

Is there anything else? I can't remember if the iOS devices ever showed instantaneous updates as the OS X machines do or if it has to wait until the next update/refresh.

PDXgreek: Did you follow the steps in this post exactly? https://discussions.apple.com/message/24529212#24529212

It's important that you take care of the accounts BEFORE you delete the mail directory. If you don't, the Mail Driectory is repopulated and the problem returns.

PDXgeek wrote:

 

I trashed and deleted my entire mail directory, deleted my accounts in Mail Prefs, and started over rebuilding from scratch, and although for a short time it seemed to improve performance, I'm now back to all sorts of the same problems:

 

• mail not syncing with gmail

• mail not syncing with exchange

• extremely slow to sync, delete, etc.

• exchange mail severely delayed

 

Quitting and restarting mail seems to clean out the pipes, which I now do every 30 minutes or so... but like I said, the scorched earth / nuclear option was only a temp fix. Then things slowly went back to broken and borked...

Scott-- I'm still wondering. You never turned on Keychain. You don't seem to have any incompatible software. Did you ever delete your mail directory from ~/Library when it was suggested months ago? Given all of this, I suspect it would have cleaned up the problem for you.

Scott Finlayson wrote:

 

nikos140 wrote:

 

Thanks very much for the tip. The problem was with VirusBarrier Express, which I removed aided by AppTrap and everything returned to normal. Apple staff should remove VirusBarrier Express ASAP from the App Store, as its behaviour is closer to a virus than an antivirus application!...

 

My apoplogies for not going back and re-reading prior replies.

 

Are you saying that *just* turning off 3rd-party virus software fixed your issues... or that FriarOP's fix *PLUS* turning off virus protection fixed mail issues...?

 

Because, again, I (the original author of this thread) never installed Virus Software on my Mac so there's nothing for me to disable and/or delete in that regard. Thanks in advance for any clarification.

Yes, that's what happened. The funny side is that only one particular account was affected (from the three I have) and that may probably mean that Varius Barrier interpreted some email as threats and promptly disabled the account. An incompatibility of VB with Mavericks, is possiblynot out of the question.

This was over a month ago, so these instructions were not available yet. 

That said, I did delete the entire mail folder and all mail accounts all at once before restarting anything.

So I'm not ure how much more thurough I could have been.  Going to wait and see if anyone experiences a return to poor performance before i go through all that again though..

So I've been following this thread carefully now and I think solutions offered here are excellent. I've had same issue on my Mac Pro after upgrading to Mavericks, ongoing for about 3 months. Frustrating indeed. I tried the solutions, cafefully following the order suggested.  But to no avail.  Only one machine, the Mac Pro was giving me grief, our iphones, ipads and other mac book were fine with gmail synching.  The Mac Pro is the computer used for work.

However, I did find a solution my end. I checked my keychain on the offending machine and removed a keychain still in use but not related to my icloud keychain. As soon as it was deleted, I tested emails again and now it's all working fine. 

If you're like me, and have upgraded from prior softwares, check your keychain/utilty folder and if you have one under your home folder name etc, you might want to remove it, at least temporarily and see if that fixes. Seems to be conflicting.

One last thing. Restart your computer and that was what eventualy cleared it all out.

These solutions are all very nice and all, but haven't we strayed from the topic? This thread was created for non-Gmail accounts. For example, I use Mail for a Cox IMAP account. I'm wondering if this solution actually works for non-Gmail accounts.

Anyone?

My post from two days ago are in relation to my two Cox IMAP accounts. I followed FriarOP's procedure (with the exception of deleting the library) and it worked!

Also, I simply restored my old emails using Time Machine. That's what it's for, isn't it?

Thanks again, everybody!