Q: Mavericks Mail not sync'ing IMAP act. (Not GMail)

Backup before you start.

any danger in Rebuilding Mac and Mini, which IMAP the same accounts, at the same time?

Are you in a hurry for some reason?

There is a danger in doing them one at a time, so, answer my question please

Do you have a current backup?

no hurry, just asking the question so i can understand. And you didnt ask me a question, you made a statement. one which i just took as read. back ups everywhere

mumbles2701 wrote:

 

no hurry, just asking the question so i can understand. And you didnt ask me a question, you made a statement. one which i just took as read. back ups everywhere

OK

Do you have a backup that is current, yes or no 

(It's a question)

on the MBP, i will in a few minutes when it finished a Time Machine back up.

on the Mini, a Crashplan one. Mini is 100 miles away at home and i need to maunally switch the drive on to do a Time Machine back up [old drive, noisy at night] which i do once a week when home.

but one back up is fine, most data on Laptop is cloud based, email is IMAP, contacts and calendar are icloud...

That's good, and I would do them one at a time.

rebuilt both, still getting wrong folder counts; flagged, inbox unread, etc... do i need to or would it be helpful to delete the envelope file? if i remember rightly thisd was the one that did all th counting... or something to that effect?

still getting count errors. image attached shows my mailboxes and the new unread emails, and on the right the unread smart search box, with the simple preset search of finding unread emails. as you see, although i have loads, it finds none??!?!?!?

and i look at my other machine, which has the exact same mail set up, it does find the unred emails using the same search, but it finds the wronf number?!?!?!?

i cant work this out. i didnt have one single problem in the previous version of mail. not one!!?!??!

Updated my MacBook Pro OS to 10.9.2 yesterday, hoping it would make this problem go away. It did not.

The release update notes ( http://support.apple.com/kb/HT6114 ) say this about mail -- so it looks like they at least tried.

"

• Includes general improvements to the stability and compatibility of Mail
• Improves the accuracy of unread counts in Mail
• Resolves an issue that prevented Mail from receiving new messages from certain providers "

It would be nice if the elaborated on "certain providers" -- like just gmail? or all IMAP?

Searched online and found this thread. Read the whole thing. I share the OP's reservations about any solution that involves deleting everything related to mail on my computer, since a lot of it was copied over from a previous computer and is a treasure trove of (searchable) personal history that would be terrible to lose.

In my case I have just one IMAP account configured. It is not gmail.

Never turned on the mac firewall.

No antivirus or incompatible apps.

Rebuilt the mailbox. That didn't help.

Synchronized. Same story.

Checked disk permissions and none were related to mail. Repaired them anyway since it was harmless. Nothing improved with mail.

Checking the same account with my other devices or webmail shows that the mail server is indeed functional.

Trying to keep up with my email on the MacBook Pro however is very frustrating.

I did just send in feedback. Had to laugh that the form they give you has a dropdown list that asks you to select which operating system version you are using and 10.9.2 isn't an option yet. So I picked 10.9.1 and pointed that out in the comment section.

I have been appaled at the performance of Apple and the inability of Apple Mail on my Mac to keep in sync with what happens on my iPad and iPhone. So much so that I abandoned Mail 2 months ago and used Airmail on the Mac. This solved the syncing problems immediatly. (But Airmail is slightly different, and I know some useres didn't get on with it).

When Bob (bob4aplz1) announced he was impressed with the 10.9.2 pre-release, I took notice. And I downloaded it expecting all the problems to be fixed, and they were not. But then I re-read Bob's posts and went back and did 2 things (on my 3 Gmail IMAP accounts):

1. Went into Gmail and unchecked the 'all mail' IMAP box (why? I have no idea. It's what Bob reported)

2. Rebuilt the mailboxes on all 3 accounts

In conjunction with 10.9.2 this solved my problems and Mail now keeps in perfect sync with iPad, iPhone and Airmail. After a few days I have switched back to using Mail as my prime email client.

I have no idea what 'all mail' does or doesn't do, and by unchecking the 'all mail' IMAP box I am not 'missing anything' - and its all working fine.

(I'm keeping Airmail in the wings in case it all goes wrong - but for now, and for about a week, its been fine).

Hope this helps.

Actually no, it doesn't because when I untick 'All Mail' in Gmail-Settings, it does, what it's supposed to and my 'All Mail'/Archive box is not there.

This, in turn, prevents me from archiving messages.

Or how have you solved this?

Tonyc19v wrote:

 

I have no idea what 'all mail' does or doesn't do, and by unchecking the 'all mail' IMAP box I am not 'missing anything' - and its all working fine.

The 'All Mail' folder contains all of the emails sent or received by the Gmail account it is in, this is in addition to any other label the email may have (Inbox, Sent etc)

This, in turn, prevents me from archiving messages.

They are already stored in the Archive/All Mail folder, adding another copy (by manually archiving) is a duplication. This applies to Gmail and Google Apps accounts.

Perhaps I didn't explain the problem properly... forgive me.

When I have a message in my inbox, I need to get it out of there somehow.

I used to do this by moving the mail to the 'All Mail' forlder, which - when I untick it in Gmail Settings is gone, as it should.

That being said: when it's gone, where do I put the messages I wish to remove from my inbox?

The 'Archive' button I can manually install doesn't do the trick and gives me an error-message, as the mailbox it should push it to is non-extistant as we opted out from having it no our list.

The 'All Mail' mailbox is not there entirely, so how do I get my mail from my inbox to the Archive?

You can't (in Mail) so do it from the Gmail website where the All Mail folder is still visible.