Q: Mavericks Mail not sync'ing IMAP act. (Not GMail)

hab1,

That is exactly what happened (the short term working upon deletion of Flip4Mac) and the same syncing issue.

Here is what I did to hopefully put my two cents in with Apple...to no avail at this point. I emailed Tim Cook and basically said this: I've been a loyal and mostly happy Mac user/fan since the SE, but if you don't fix Mail, it really doesn't matter to me what new software/hardware/cool stuff you come up with. Mail is my main business software, both for communication and for storing information. The fact it is broken and your fix did not fix it causes me untold loss of time/revenue every day. That's all that matters to me. So fix it!

<Email Edited by Host>

Well said, Bob. I'll write something similar. I've been a user a little shorter than you, just going back to the 2SI days … but when I saw how productive it  made my people, I moved the entire 50 person company (at the time) to Macs.

It's a real shame that so much of their traditional software seems to be starved for attention.

Please post any answers you might get (Ha!).

Yeah, nevermind.  Mine went back to not syncing properly too. 

Scott,

Done. Someone at the local Apple Store suggested the feedback page to me yesterday.

ive tried loads of things. interesting these things happen but i dont know why or if thats noteworthy:

i have the same versions of mail on my Mini and MBP, but Mini doesnt behave, it doesnt save things i do, changes i make, rukes i change, emails i delete or tag. i have turned off the Mini Mail and the sync between MBP and iPhone behaves.

i have no idea what thats telling me. Maybe that:

iphone mail could be the problem?

my Mini Mail is corrupt?

I bought my Macbook Pro on Jan 4th, have done all the software updates and hav a minimal amount of new apps added. Mail doesn't sync when I first log in. There is a work round I use which is a slight pain but at least it is workable:

Double-click on Inbox - that is the word Inbox which has a drop down menu containing a list of your mail account inboxes (you may have just one - I have several).

Select "Tall all accounts offline"

Wait a few seconds and you will see a warning symbol appear by each inbox

Double-click on inbox again and select "Take all accounts online"

I hope Apple fix ths soon though.

Grahame

with the error in reading emails, syncing and the error in read e-mail count, i'm wondering if the reading of emails is the problem.

i noticed, when i had the read email count error, that if i scanned through emails with a preview plane, this Mavericks version didnt tick off the email as read. i had to open it or actually click into the preview plane and wait for it to be 'read'.

now i tried fixing a test email that refuses to behave. with just preview plane viewing of the email, so not a separate opened window, I apply Tags to it, close email., reopen, and those tags are not there. haven't saved.

if i do the same exercise but in a window with the email opened, so its viewed in a second window, tags save.

This would link the 2 major problems everyone is having.

still testing this out

here i have the same problem with mavericks, i'm wondering how long does it take apple to fix this silly problem ????????????????

I filed an Apple bug on this (actually on a Gmail specific version of this - but effectively the same problem) on 20-November.

Bug number: 15516430

State:Open

Product:Mail

Rank:2 - Important

It has been marked by Apple as 'Duplicate of 15440215 (Open)', so someone else had previously filed a bug for the same problem, and that bug is still 'open'. Thats nearly 8 weeks ago. So, how long does it take Apple to fix it - more than 8 weeks certainly.

I've given up with Apple Mail now and use Airmail - which is excellent. I had one very minor problem with Airmail so filed a bug with them. I got a response the same day asking me to test a Beta version of an update to test if the bug was present in that. (In the end a 'quit' and 'restart' fixed the minor problem). Not only is the Airmail product excellent, but their customer service is outstanding - they actually communicate with you!

Any recommendations for an alternate to Mac mail on my iMac?  I cant take this anymore. Outlook?

I reached the same point on Christmas Day.

I thought about Outlook, which I have a copy of with Office 2011, but it doesn't integrate with iCloud, so you can use your existing Contacts list with it :( No good for me as I need Contacts stay common across MacBook, iPad and iPhone.

So I bought Airmail for £1.49 (UK), $1.99 US, and it's solves all my Mavericks/Mail problems. Best Christmas present I had.

I run 3 Gmail accounts all in IMAP and all stay in sync with iPad and iPhone all the time. (Note I am using Gmail - you would need to check it out for other accounts). It integrates fine with iCloud contacts. I can't speak highly enough about Airmail. And, when I had one very minor problem I filed a bug and Airmail got back to me the same day with suggestions :). (Quit and restart fixed the minor problem). Bottom line, it just works, and is an absolute bargain.

Thanks!  Only $2 for airmail? What is the "catch"?

I haven't found any 'catch' yet. I've been using it for 3 weeks... very happy