demi1123
Level 1 (0 points)

Q: Personal Hotspot missing

Hello
I have the iphone 4 and the latest iOS 7.0.3 and the personal hotspot is missing from my iphone. I've tried resetting my iphone and it's still missing. Any ideas?

iPhone 4, iOS 7.0.3

Posted on Nov 13, 2013 5:40 AM

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demi1123

Q: Personal Hotspot missing

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  • Helpful answers

  • by wjosten,

    wjosten wjosten Nov 13, 2013 5:42 AM in response to demi1123
    Level 10 (94,641 points)
    iPhone
    Nov 13, 2013 5:42 AM in response to demi1123

    Read here:

     

    http://support.apple.com/kb/TS2756

     

    Make sure you meet the requirements.

  • by demi1123,

    demi1123 demi1123 Nov 13, 2013 5:48 AM in response to wjosten
    Level 1 (0 points)
    Nov 13, 2013 5:48 AM in response to wjosten

    When i go to Settings - Cellular then there's no personal hotspot option.

  • by wjosten,

    wjosten wjosten Nov 13, 2013 5:53 AM in response to demi1123
    Level 10 (94,641 points)
    iPhone
    Nov 13, 2013 5:53 AM in response to demi1123

    We know, you stated such in your initial post. Did you bother to read that support article? Do you meet the requirements? Does your carrier offer Personal Hotspot? If they do, is such properly provisioned on your account?

  • by Mordu1000000,

    Mordu1000000 Mordu1000000 Nov 13, 2013 6:45 AM in response to wjosten
    Level 1 (0 points)
    Nov 13, 2013 6:45 AM in response to wjosten

    Hey wjosten, you seem to know a lot about it, maybe you'll be able to give me a hand, or anybody's help would be welcome.

     

    I am experiencing the same issues as demi1123, I cant find personnal hotspot in my iPhone 4 on IOS 7.O.3?

    It doesnt appear in "Settings" and either in "Settings->Celullar". I've read that its supposed to be between "Data Roaming" and "CALL TIME". But I have nothing there.

    I tried everything I could:

    -reboot the phone

    -diseable/enable celullar data

    -ring my service provider to make sure it was activated (they ansered me that it was activated by default)

    -restore my iPhone through iTunes

    -press Home and the top button during 10 sec

     

    I am running out of solution.

     

    Thank you for your help.

     

    ps:excuse my english, french is my mother thongue.

  • by Mordu1000000,

    Mordu1000000 Mordu1000000 Nov 13, 2013 8:10 AM in response to Mordu1000000
    Level 1 (0 points)
    Nov 13, 2013 8:10 AM in response to Mordu1000000

    I took an appointment with genius bar but if anybody could help before then it would be really appreciated.

     

    cheers, Nicolas

  • by demi1123,

    demi1123 demi1123 Nov 13, 2013 2:46 PM in response to wjosten
    Level 1 (0 points)
    Nov 13, 2013 2:46 PM in response to wjosten

    No need for sarcasm -_- And the answer is yes to all the questions.

  • by wjosten,

    wjosten wjosten Nov 13, 2013 2:51 PM in response to demi1123
    Level 10 (94,641 points)
    iPhone
    Nov 13, 2013 2:51 PM in response to demi1123

    Figure it out yourself.

     

    The thing I like about this place is that I get to chose who to help or not help. I asked you in my initial post if all of those requirements were met...called basic troubleshooting...you replied without answering. Not being a mind reader, I asked again. Now, you want to get smart with me?

     

    Good luck.