Hotspot not appear on iPad Air

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JohnHiney Author

Level 1

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Hotspot not appear on iPad Air

Hi

Have a iPad AIr 64gb with Cellular. The cellular connection is with mobile provider 3 in Ireland.

I can use the cellular connecrion for normal iPad data usage no problem.

There is no Personal Hotspot option on the machine. I have searched everywhere on it.

I have reset all network setting, reinstalled the software and initialised anything that I could on the iPad all to no avail - followed the instructions from different web threads.

The cellular carrier has no restrictions around Hotspot's

Any guidance would be great

Thanks

John

iPad

Posted on Nov 13, 2013 5:33 AM

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Answer 1

JimHdk

Level 7

28,898 points

Nov 13, 2013 5:39 AM in response to JohnHiney

Enabling the Hotspot feature would be under Settings > Cellular Data

Check with your carrier to see what the problem is.

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Answer 2

Nov 13, 2013 5:46 AM in response to JohnHiney

Hot Spot is available only on the third-generation iPad an new and often is a a premium service as JimHdk has already said. If you have a compatible iPad and Hotspot does not appear, then you likely need to pay extra to your operaor to add the feature.

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Answer 3

JohnHiney Author

Level 1

0 points

Nov 13, 2013 5:50 AM in response to Alfred DeRose

Thanks for the replies.

There is no option for Hot Spot under Cellular Data.

My carrier say they do not control that setting. The shop I bought the sim in saif the same thing.

Is the display of the Hotspot option conditional on a setting received from a carrier ? It seems strange that this could determine iOS field displays.

One thing, the iPad was bought in America and is used in Ireland - obviously the data connection is with a Irish provider

Thanks

John

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Answer 4

Nov 13, 2013 10:57 AM in response to JohnHiney

This is Apple's official Hotspot help page and their troubleshooting steps. Make sure you have walked through all of these steps. If it is still not working, let us know.

By the way, yes the menu options can be affected by the operator you use. As I said earlier, so operators make this an optional service for which they change more. The SIM card in the device can determine if this option is available.

What your operator could be telling you is that they don't limit it by charging an extra fee.

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