JohnHiney
Level 1 (0 points)

Q: Hotspot not appear on iPad Air

Hi

 

Have a iPad AIr 64gb with Cellular. The cellular connection is with mobile provider 3 in Ireland.

 

I can use the cellular connecrion for normal iPad data usage no problem.

 

There is no Personal Hotspot option on the machine. I have searched everywhere on it.

 

I have reset all network setting, reinstalled the software and initialised anything that I could on the iPad all to no avail - followed the instructions from different web threads.

 

The cellular carrier has no restrictions around Hotspot's

 

Any guidance would be great

 

 

Thanks

John

iPad

Posted on Nov 13, 2013 5:33 AM

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JohnHiney

Q: Hotspot not appear on iPad Air

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  • Helpful answers

  • by JimHdk,

    JimHdk JimHdk Nov 13, 2013 5:39 AM in response to JohnHiney
    Level 7 (28,572 points)
    iPad
    Nov 13, 2013 5:39 AM in response to JohnHiney

    Enabling the Hotspot feature would be under Settings > Cellular Data

     

    Check with your carrier to see what the problem is.

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Nov 13, 2013 5:46 AM in response to JohnHiney
    Level 5 (7,169 points)
    Mac OS X
    Nov 13, 2013 5:46 AM in response to JohnHiney

    Hot Spot is available only on the third-generation iPad an new and often is a a premium service as JimHdk has already said. If you have a compatible iPad and Hotspot does not appear, then you likely need to pay extra to your operaor to add the feature.

  • by JohnHiney,

    JohnHiney JohnHiney Nov 13, 2013 5:50 AM in response to Alfred DeRose
    Level 1 (0 points)
    Nov 13, 2013 5:50 AM in response to Alfred DeRose

    Thanks for the replies.

     

    There is no option for Hot Spot under Cellular Data.

     

    My carrier say they do not control that setting. The shop I bought the sim in saif the same thing.

     

    Is the display of the Hotspot option conditional on a setting received from a carrier ? It seems strange that this could determine iOS field displays.

     

    One thing, the iPad was bought in America and is used in Ireland - obviously the data connection is with a Irish provider

     

    Thanks

    John

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Nov 13, 2013 10:57 AM in response to JohnHiney
    Level 5 (7,169 points)
    Mac OS X
    Nov 13, 2013 10:57 AM in response to JohnHiney

    This is Apple's official Hotspot help page and their troubleshooting steps. Make sure you have walked through all of these steps. If it is still not working, let us know.

     

    By the way, yes the menu options can be affected by the operator you use. As I said earlier, so operators make this an optional service for which they change more. The SIM card in the device can determine if this option is available.

     

    What your operator could be telling you is that they don't limit it by charging an extra fee.