Jon Levinson

Q: why folders disappear from finder sidebar in mavericks?

Why do, for no apparent reason, the folders I have added to the Finder's sidebar just disappear when I open a Finder window?

Posted on Nov 13, 2013 7:53 AM

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Q: why folders disappear from finder sidebar in mavericks?

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  • by bakerja,

    bakerja bakerja May 27, 2014 12:39 PM in response to Marvin Price1
    Level 1 (4 points)
    May 27, 2014 12:39 PM in response to Marvin Price1

    I am also battling this in an Enterprise environment.  My latest attempt at a workaround was to create a new folder on the desktop and put aliases in there for all of the shares needed.  I then copy the aliases to the sidebar.  As others have mentioned, their aliases have dissappeared also but so far, mine are holding.  Time will tell.

     

    jab

  • by bakerja,

    bakerja bakerja May 29, 2014 11:00 AM in response to bakerja
    Level 1 (4 points)
    May 29, 2014 11:00 AM in response to bakerja

    Too bad...So sad....the aliases are gone after 2 days.

     

    jab

  • by PatrickL,

    PatrickL PatrickL May 30, 2014 9:15 AM in response to bakerja
    Level 1 (59 points)
    Mac OS X
    May 30, 2014 9:15 AM in response to bakerja

    I am having the same issue. This is completely annoying.

     

    I'll connect to a network share, then drag the alias to the sidebar. All is good--unless I restart or log out and log back in. Clicking on the alias in the sidebar causes it to disappear! Amazing.

     

    I've tried adding the alias to the Login Items (in Users & Groups control panel), but it doesn't work properly.

     

    Even stranger is that when this all happens, if I look in my network connections (Command-K in Finder) the seemingly ejected network resource is still connected (the Eject button remains next to the share), but the parent folder/share can't be found, thus, I can't save it into a folder. I have to drag files to the desktop, then drag it in using Finder.

  • by Brad Jerger,

    Brad Jerger Brad Jerger May 30, 2014 9:33 AM in response to Jon Levinson
    Level 1 (5 points)
    May 30, 2014 9:33 AM in response to Jon Levinson

    The only thing I've been able to do to mitigate the issue is to always make sure I connect to the server I am using before opening the finder or clicking on any of the favorites in the sidebar.

  • by David Lawless,

    David Lawless David Lawless May 30, 2014 9:48 AM in response to Brad Jerger
    Level 1 (20 points)
    May 30, 2014 9:48 AM in response to Brad Jerger

    Yes, that seems to work for us, also... I set up our Windows server to auto mount at login on a number of our machines and no one has complained about the disappearing folders on those machines. I'm lucky that this is only affecting our Windows server (which is used by a much smaller number of people), so I'm assuming it's related to Apple's new SMB2 based networking protocol. Our Mac Server is still on Mountain Lion and seems unaffected.

  • by bhelmick,

    bhelmick bhelmick May 31, 2014 9:32 PM in response to David Bregande
    Level 1 (4 points)
    May 31, 2014 9:32 PM in response to David Bregande

    Yep -  you got it.  That's the issue I think in many cases.  Why they hide it is a mystery

  • by LX_T,

    LX_T LX_T Jun 12, 2014 2:44 AM in response to bhelmick
    Level 1 (0 points)
    Jun 12, 2014 2:44 AM in response to bhelmick

    We 've got the same problem in our company. 20 people frustrated every time the server connection is lost (happens every few months or so).

  • by Jim_Kel,

    Jim_Kel Jim_Kel Jun 14, 2014 12:37 PM in response to Jon Levinson
    Level 1 (4 points)
    Mac OS X
    Jun 14, 2014 12:37 PM in response to Jon Levinson

    I have the same problem with disappearing folders, but in this case with an external Thunderbolt drive. There are two volumes on the drive. One deeply nested folder is frequently referenced, so I try to keep it as a Favorite. But it disappears frequently.

     

    The external drive is not always connected - e.g. when I travel. So I haven't narrowed down when it disappears. But it ALWAYS disappears if I try (by mistake) to connect to that folder, when drive is not connected. But it also seems to disappear sporadically, even without trying to connect.

     

    Just thought I'd add that the folder loss may not always be associated with network drives ...

     

    Jim

    ps OSX 10.9.3 on MacPro Retina

  • by NDchemE,

    NDchemE NDchemE Jun 14, 2014 3:01 PM in response to Jon Levinson
    Level 1 (14 points)
    Mac OS X
    Jun 14, 2014 3:01 PM in response to Jon Levinson

    I've been following this thread for a while now, but I'm not sure this has been mentioned.

     

    There is an unsatisfactory work around. If you command drag a folder to your Finder toolbar it will stay there. I have a couple aliases to network drives that I drag to the Finder toolbar and have been using for about a month.

     

    It's worth trying if you're desparate for quick access to your network locations.

  • by Trent Harris,

    Trent Harris Trent Harris Jun 16, 2014 6:20 PM in response to Jim_Kel
    Level 1 (16 points)
    Jun 16, 2014 6:20 PM in response to Jim_Kel

    Same problem here with external drives that don't always need to be running.  If I restart with the external drive off, or disconnected, all the favorites get lost.

     

    Another annoyance is that I have custom icons for my frequently used folders, which makes them easy to tell apart.  With Mavericks I can have any color I want in the sidebar as long as it's gray on gray.

     

    The sidebar is now fairly pointless for my workflow.

  • by cubandave,

    cubandave cubandave Jul 7, 2014 10:44 AM in response to Marvin Price1
    Level 1 (0 points)
    Jul 7, 2014 10:44 AM in response to Marvin Price1

    Hey Marvin,

     

         I'm an IT specialist and seen the problem with two different clients. One that uses CIFS and one that can user SMB or AFP(via Extreme Z IP). I'll have to double check to see if using AFP resolves the issue.

     

    Thanks!

  • by andycheeseman,

    andycheeseman andycheeseman Jul 17, 2014 12:55 AM in response to Jon Levinson
    Level 1 (1 points)
    Jul 17, 2014 12:55 AM in response to Jon Levinson

    I opened this thread before finding this one... Network Folder Removed from Sidebar if Clicked and Not connected to Network

     

    +1 for keeping one network folder in your dock, as it doesn't dissappear when the resource isn't available. It's just a case of remembering to click that before visiting your finder window sidebar.

  • by wei,

    wei wei Aug 4, 2014 8:47 AM in response to Jon Levinson
    Level 2 (225 points)
    Aug 4, 2014 8:47 AM in response to Jon Levinson

    Just want to add my part of the finding/solution to this discussion. Not sure if it applies to everyone but, after I noticing my folders/aliases of Windows network servers disappear every once awhile after restarting, I did a little researching. I found if the drive/folder you want to add to the sidebar is a locked volume or folder, you may have problem getting it back, either connect to it automatically (via Login Items) or keeping the alias stay in the sidebar. Once I add the unlocked volumes/folders to the sidebar and my Login Items, everything went fine.

     

    10.9.4

    Mac Pro 3.7 4xE5

  • by kman527,

    kman527 kman527 Aug 20, 2014 3:01 PM in response to wei
    Level 1 (0 points)
    Aug 20, 2014 3:01 PM in response to wei

    This is my monthly or semi monthly update. Still doesn't work. 

     

    Just spent another fruitless phone call with AppleCare enterprise support. "The engineers are investigating it."

     

    They what a screenshot of the before and after condition. To "make it clearer."

     

    Apparently it's not clear to say the shortcuts are there, and then suddenly they're not there, it is beyond my understanding how a picture could make that any plainer. However I will send them that picture just so they can't say they don't have enough information.

     

    Sigh, dare I say it out loud, but I feel like I'm dealing with Microsoft.

  • by mpiet.opis,

    mpiet.opis mpiet.opis Sep 17, 2014 7:01 AM in response to kman527
    Level 1 (0 points)
    Sep 17, 2014 7:01 AM in response to kman527

    Just putting it out there that about 10 users at my work have the same issue. When off the network, their network share favorites disappear and won't reappear once they are on the network until they reboot or reconnect to the shared drive.

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