HT204621: Troubleshooting wireless mouse and keyboard issues

Learn about Troubleshooting wireless mouse and keyboard issues
Mac_User63
Level 1 (0 points)

Q: How do I keep Bluetooth turned off?

I have a mid 2012 MacBook Pro, 15 inch. I don't have any Bluetooth devices. So I turned it off and disabled everything in Bluetooth properties. But I keep finding Bluetooth turned on. How do I keep it off? Checked with my help desk. They don't have a clue. Typically after I've been away from the MacBook for a few minutes I'll find it on. But not always. How do I find out what is turning it on?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Nov 13, 2013 10:39 AM

by Grant Bennet-Alder,Solvedanswer
Grant Bennet-Alder Grant Bennet-Alder
Level 9 (61,235 points)
Desktops
A:

System Preferences > Network ...

 

Turn off BlueTooth and then Lock the lock in the lower left corner.

 

That should require an Admin dialog box to change it to ON.

Posted on Nov 13, 2013 10:53 AM

Close
Mac_User63

Q: How do I keep Bluetooth turned off?

  • All replies
  • Helpful answers

  • by Grant Bennet-Alder,Solvedanswer

    Grant Bennet-Alder Grant Bennet-Alder Nov 13, 2013 10:53 AM in response to Mac_User63
    Level 9 (61,235 points)
    Desktops
    Nov 13, 2013 10:53 AM in response to Mac_User63

    System Preferences > Network ...

     

    Turn off BlueTooth and then Lock the lock in the lower left corner.

     

    That should require an Admin dialog box to change it to ON.

  • by Mac_User63,

    Mac_User63 Mac_User63 Nov 14, 2013 5:53 AM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Nov 14, 2013 5:53 AM in response to Grant Bennet-Alder

    Thanks for the advice. I'd already been to System Preferences > Network and turned it off. Still had same behaviour. Deleted the items. Still had bahavior. I have added the Bluetooth options (PAN & DUN) back and inactivated them and locked the panel. Will see if that helps.

  • by Mac_User63,

    Mac_User63 Mac_User63 Nov 19, 2013 7:59 AM in response to Mac_User63
    Level 1 (0 points)
    Nov 19, 2013 7:59 AM in response to Mac_User63

    Thanks for your help Grant. Turning off Bluetooth and then locking has resolved the problem with Bluetooth on system level. Still have a problem at Application level. I'm running Windows 7 on Parallels as well. Seems every time I boot or shut down Windows 7, Bluetooth gets turned on again. I'm troubleshooting that activity over on the Parallels site.