HT202659: Where can I use my Apple ID?

Learn about Where can I use my Apple ID?
olemanyarber

Q: I forgot my security questions. What do I need to do?

I forgot my security questions. What do I need to do?

Posted on Nov 13, 2013 2:04 PM

Close

Q: I forgot my security questions. What do I need to do?

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Nov 13, 2013 2:19 PM in response to olemanyarber
    Level 10 (134,652 points)
    iTunes
    Nov 13, 2013 2:19 PM in response to olemanyarber

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use