Skip navigation

TS3274: iPad: Basic troubleshooting

Learn about iPad: Basic troubleshooting

TS3274 Help

123 Views 1 Reply Latest reply: Nov 13, 2013 7:46 PM by Texas Mac Man RSS
katharine13 Calculating status...
Currently Being Moderated
Nov 13, 2013 2:37 PM

My ipad has blue fuzzy screen and will now stay on.  When i toggle between on/off button and home screen, it takes a snapshot!

iPad, iOS 7.0.1
  • Texas Mac Man Level 8 Level 8 (44,245 points)
    Currently Being Moderated
    Nov 13, 2013 7:46 PM (in response to katharine13)

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.


    If still a problem, take it to an Apple Store for evaluation.


    Make a Genius Bar Reservation


     Cheers, Tom


More Like This

  • Retrieving data ...

Bookmarked By (0)

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.