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TS3274: iPad: Basic troubleshooting

Learn about iPad: Basic troubleshooting

TS3274 Help

123 Views 1 Reply Latest reply: Nov 13, 2013 7:46 PM by Texas Mac Man RSS
katharine13 Calculating status...
Currently Being Moderated
Nov 13, 2013 2:37 PM

My ipad has blue fuzzy screen and will now stay on.  When i toggle between on/off button and home screen, it takes a snapshot!

iPad, iOS 7.0.1
  • Texas Mac Man Level 8 Level 8 (44,245 points)
    Currently Being Moderated
    Nov 13, 2013 7:46 PM (in response to katharine13)

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.

     

    If still a problem, take it to an Apple Store for evaluation.

     

    Make a Genius Bar Reservation

    http://www.apple.com/retail/geniusbar/

     

     Cheers, Tom

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