ramosmonster

Q: .MOV not opening

Hello all,

 

My friend sent videoes over Facebook messaging that are in the .MOV format with the codecs: H.264, AAC, with the dimensions: 1920 × 1080, with color profile: HD (1-1-1).  However, my MacBook Pro (updated to OS X Mavericks), will not open it, citing that QuickTime might need extra software. It this suggests I look at this site to see if I need additional software: http://support.apple.com/kb/HT3775?viewlocale=en_US . In case it helps, the video was recorded with an iPhone 5.

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 13, 2013 4:45 PM

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Q: .MOV not opening

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