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Q: Voicemail does not work - iPhone 5 phone rings out

My iPhone5 voice mail stopped working. When you dial the number it keeps ringing without offering a voicemail option. Any ideas on how to fix this? Thanks!

iPhone 5, iOS 7.0.3

Posted on Nov 13, 2013 6:07 PM

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Q: Voicemail does not work - iPhone 5 phone rings out

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Nov 13, 2013 6:10 PM in response to marafromqld
    Level 9 (58,926 points)
    iPhone
    Nov 13, 2013 6:10 PM in response to marafromqld

    The only thing you can do on the iPhone for this is to try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. I doubt it will help. The best option is to contact your carrier, as voicemail is a carrier function. They are the ones that activate or deactivate voicemail.