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My Ipod touch cant be identified properly so i cant sync my music

i've tried everything i've found on apple support like reinstalling itunes or the USB cord. nothing is working please i need help

iPod touch, iOS 6.1.3

Posted on Nov 13, 2013 8:02 PM

Reply
2 replies

Nov 14, 2013 5:43 AM in response to angelarmin

Did you do everything here:

iOS: Device not recognized in iTunes for Windows

Including

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem

My Ipod touch cant be identified properly so i cant sync my music

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