HT201364: OS X Mavericks system requirements

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babureddy
Level 1 (0 points)

Q: We could not complete your purchase.

I cannot download anything on App Store. I get the following error

 

We could not complete your purchase.

Unknown Error

MacBook Pro, Mac OS X (10.7.5)

Posted on Nov 13, 2013 9:51 PM

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babureddy

Q: We could not complete your purchase.

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  • by Kulyos,

    Kulyos Kulyos Mar 25, 2014 1:10 PM in response to babureddy
    Level 1 (0 points)
    Mar 25, 2014 1:10 PM in response to babureddy

    I've had exactly the same problem.

     

    I just bought a MacBook Pro Retina 15" Late 2013

    OSX Mavericks 10.9.2

    (This is my first time with Mac OS.)

     

    When I click to download the App, "We could not complete your purchase. Unknown error " message box immediately pop-up.

     

    I've tried many tricks posted in many articles. But they didn't help!!!

     

    Finally, I accidentally found that it's the wifi-network problem. When I changed the connection from my home wifi-network to the Personel hotspot (3G) from my iPhone, the problem disappeared!!! Don't know why, though. But I guess, it might relate to the router setting.

     

    Tomorrow, I'll test with the wifi-network at my company.