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When connecting my iphone to my computer, message appears: iphone cannot be used because itunes needs to be updated. I updated on my Mac, but it isn't transferring to my phone. Tried looking at software updates on my phone - "no updates needed"

When connecting my iphone to my computer, message appears: iphone cannot be used because itunes needs to be updated. I updated on my Mac, but it isn't transferring to my phone. Tried looking at software updates on my phone - "no updates needed"

iPhone 4, iOS 7

Posted on Nov 14, 2013 7:21 AM

Reply
23 replies

Nov 14, 2013 12:19 PM in response to CarolYo

Here's the message:


The iPhone “ Carol's iPhone” cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to download the latest version of iTunes.


I downloaded itunes 11.3 to my computer.


Yes, an iphone 4 is what I have.


I was trying to sync my iphone.


Mt phone does not come up on itunes to be sync'd or in any other way.

Nov 14, 2013 12:24 PM in response to CarolYo

Okay, that means with the latest iOS software, it requires the latest version of iTunes on the computer. Which computer OS platform are you using. Now you are saying that after downloading the latest version of iTunes that your iPhone is not being recognized by iTunes? Completely different thing, and the iTunes on the iPhone has nothing to do with that anyway. The iTunes on the iPhone is just for purchases.


If you are having trouble with the iPhone being recognized by iTunes, use the appropriate link for your computer OS for assistance.


Windows: http://support.apple.com/kb/TS1538


OS X: http://support.apple.com/kb/TS1591

When connecting my iphone to my computer, message appears: iphone cannot be used because itunes needs to be updated. I updated on my Mac, but it isn't transferring to my phone. Tried looking at software updates on my phone - "no updates needed"

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