14 Replies Latest reply: Nov 21, 2013 2:17 PM by BDAqua
Chitownbabs Level 1 Level 1

What had happened is that I replaced a USB powered unit that was not working with a new one. All my external hard drives are working but my wireless Microsoft keyboard and mouse quit working. I then tried to reset the PRAM, disconnected the external USB storage and attached the Mac mouse and keyboard to the computer. The keyboard is now working and the mouse will let you click on the Finder menu but it will not move. I tried to do Disk Utility but the hard drive is not showing up in the box therefore I cannot have it check permissions. I have even tried to boot from the DVD and it did not work there. I even went into safe mode and nothing.

 

I also cannot get into the side menu to go to the library to find the preference for the keyboard and mouse to delete them so it can get rebuilt. I have been trying various things since Saturday and nothing is working. I am stymied by this and I am a tech person.

 

Does anyone out there have any other suggestions? Remember I am working with keyboard shortcuts to get around the system as the mouse is not working (and I even have attached several different wired and wirelss mice which did not work).

 

Barbara


Power Mac G5 (Late 2005), iOS 5.1.1, 1 TB hard drive
Reply by BDAqua on Nov 14, 2013 10:45 AM Helpful
Hi Barbara, In Finder try CMD+n for new Finder window, then try arrow keys to navigate around if you can. Might try a new admin account... Reset OS X Password Without an OS X CD... http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/ Admin Hack... http://www.hackmac.org/?q=node/4 Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.

All replies

  • BDAqua Level 10 Level 10

    Hi Barbara,

     

    In Finder try CMD+n for new Finder window, then try arrow keys to navigate around if you can.

     

    Might try a new admin account...

     

    Reset OS X Password Without an OS X CD...

     

    http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/

     

    Admin Hack...

     

    http://www.hackmac.org/?q=node/4

     

    Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.

  • Chitownbabs Level 1 Level 1

    Thanks I will try when I get home from work to reset the OS X password and see if it lets me use the mouse. Do you know the keyboard shortcut to get to the left sidebar? My arrow keys will not let me get there.

  • BDAqua Level 10 Level 10

    I'm not aware of any KB shortcut for that in Finder, our best hope right now is a new Admin user.

  • BDAqua Level 10 Level 10

    Ah, found this I forgot about, of course it won't help if it's not setup already...

     

    Turn Mouse Keys on or off

    Press the Option key five times. (You must first select “Press the Option key five times to turn Mouse Keys on or off” in the Mouse pane of Universal Access preferences.)

    Move up

    8 (8)

    Move down

    2 (K)

    Move left

    4 (U)

    Move right

    6 (O)

    Move diagonally

    1 (J), 3 (L), 7 (7), and 9 (9)

    Click the mouse button

    5 (I)

    Hold down the mouse button

    0 (M)

    Release the mouse button

    Period (.)

  • Chitownbabs Level 1 Level 1

    Well it started working, I put the original keyboard back and now I cannot get the mac keyboard or mouse to work at all. i have reset the PRAM again, still nothing. I am at a loss.

     

    what can I try next?

     

    barbara

  • BDAqua Level 10 Level 10

    reset FW bus, same goes for USB reset...

    Reset the Firewire bus

    If your Firewire or USB isn't recognizing any device.  A solution which has worked for some whose hard drive became invisible in 10.4 was simply to follow these four steps to reset the Firewire/USB bus:

    1. Shut the machine down.

    2. UNPLUG the power lead to the computer and any firewire/USB drive or devices.

    3. leave it for 10 minutes.

    4. Connect back up and reboot.

    http://www.macmaps.com/firewirebug2.html

  • Chitownbabs Level 1 Level 1

    Well I tried to reset the bus and that did not work. I basically have a computer that will power up but I cannot use it because the Apple mouse and keyboard will not work on it.

     

    Anyone else have any other suggestions that I can try? I have tried all the ones above and got it going but when I pulled the Apple keyboard and mouse off of it (I was borrowing it from someone) and put the Microsoft wireless mouse and keyboard back on it, the computer puked out again.

     

    This machine is making us a very good door stop right now!

     

    Barbara

  • BDAqua Level 10 Level 10

    Does it boot from the 10.5 Install Disk hold c key or alt key???

  • Chitownbabs Level 1 Level 1

    I do not have a DVD with 10.5 on it. My disk is 10.4. I also cannot get the keyboard to work in any fashion so I that could at least boot up in safe mode so that I could remove the preferences for the keyboard and mouse and let it rebuild.

  • BDAqua Level 10 Level 10

    Is it a wireless or USB KB?

  • Chitownbabs Level 1 Level 1

    It is an Apple USB keyboard and mouse the one that comes with it. I was working with a wireless mouse and keyboard (Microsoft) and it was working fine.

  • BDAqua Level 10 Level 10

    And do the Wifi ones not work anymore, or don't you have them?

  • Chitownbabs Level 1 Level 1

    The wifi's do not work either. I have tried four different keyboards, wired and wireless mice  on this computer and nothing is being recognized.

  • BDAqua Level 10 Level 10

    I guess we're stuck then, sounds like logic  board or PSU failures.

     

    Any LEDs lit on the logic board?

     

    Can you count the beeps or flashes?

     

    1 beep = no RAM installed

    2 beeps = incompatible RAM types

    3 beeps = no good banks

    4 beeps = no good boot images in the boot ROM (and/or bad sys config block)

    5 beeps = processor is not usable

     

    In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.

     

    Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.

     

    http://support.apple.com/kb/HT1547

     

    LED 1—CPU A:  red—contact Apple or an Apple Authorized Service Provider

    LED 2—Overtemp:  red—contact Apple or an Apple Authorized Service Provider

    LED 3—Power On:  red—the main power is on

    LED 4—Trickle:  yellow—Power Mac G5 is plugged into the wall correctly

    LED 5—Open Firmware good:  green—no problem

    LED 6—CPU B:  red—contact Apple or an Apple Authorized Service Provider

    LED 7—Checkstop:  red—contact Apple or an Apple Authorized Service Provider