hello wont let me connect to itunes keeps comming up with unknown error

unknown error so wont let me sign in to itunes can you help

laptop-OTHER

Posted on Nov 14, 2013 9:36 AM

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2 replies

Nov 14, 2013 11:33 AM in response to emmaenzo

I had this exact same problem. I found this fix and it worked for me.


Step 1:

Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.


Step 2:

Browse and past that file into C:\Program Files (x86)\iTunes.


Hope this helps you. I wish I could remember where I saw this originally so I could thank them.


Good Luck.

Anthony

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hello wont let me connect to itunes keeps comming up with unknown error

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