HT201419: Get help with Mail on your iPhone, iPad, and iPod touch
Learn about Get help with Mail on your iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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Nov 14, 2013 10:15 AM in response to JEDIJERMXby Clyde77,reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde
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Nov 14, 2013 8:05 PM in response to JEDIJERMXby Buckyball2013,Having exactly the same issue. Started today.
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Nov 14, 2013 8:28 PM in response to JEDIJERMXby Buckyball2013,I turned off wifi and the problem went away. Turned it back on, problem reoccurred. Turned it off and it went away again.
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Nov 14, 2013 8:37 PM in response to JEDIJERMXby Buckyball2013,Scratch that. It is reoccurring on my 4s with iOS 7.0.4 with wifi off
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Nov 25, 2013 1:35 PM in response to JEDIJERMXby greg.10101,Is there any update or resolution for this issue? I have a user experiencing this problem in our organization, running against Exchange ActiveSync.
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Nov 25, 2013 6:07 PM in response to JEDIJERMXby Buckyball2013,Solved it. Try removing the exchange email account from the iPhone completely. Then go through the set up process for the exchange mail account again. This should solve the issue.
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Nov 26, 2013 6:23 AM in response to Buckyball2013by cbencomo,I have tried that a few times. Exhange/ActiveSync account is definetly causing the issue. It keeps coming back. Any other ideas?
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Dec 3, 2013 3:56 AM in response to JEDIJERMXby hsarp,I noticed this problem today. Very unfortunate to see my 4S acting weird. Is there any permanent fix for this? Apple have to do something on this issue. I tried all the options but none fixed it permanently. Can anyone help?
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Dec 3, 2013 5:01 AM in response to hsarpby cbencomo,Ok here is what has worked for me and other friends. First try removing your active sync account (exchange). Let me know if it still occurs. If not I will have you try something to keep that account and not have the issue.
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Dec 3, 2013 11:37 PM in response to cbencomoby hsarp,Thanks cbencomo. That really worked for me. This time I removed all my accounts and added them again. The problem is fixed. Thanks again man.
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Dec 4, 2013 4:59 AM in response to Buckyball2013by silviacom,Thank you Buckyball2013!!!
I solved the problem
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Apr 15, 2014 5:58 AM in response to Buckyball2013by tscheiber5,thanks, deleting the outlook.com account solved the issue.