Performance after update to Maverick a total disaster.

I have an iMac, a Macbook Air, a Windows 7 laptop, a Synology DS212j NAS and a 100 Bps Network (router and switch).


All was working fine till I upgraded the two Macs to Maverick. Connecting to the DS212 is still smooth (via Finder). Accessing a folder (directory) on the DS212 takes 2 minutes. Opening a folder with 600 music files takes 5 minutes. Opening a 5 MB Foto takes 1 minute. Saving an Excel file takes 3 minutes.


Before the upgrade all was working fine with good performance. The Windows laptop has the same (good) performance as before. Its the two Macs that after the upgrade from OS X 10.7 to 10.9 (Maverick) are extremely slow when accessing the Synology. Even Time Maschine (files are stored on the DS212) runs into a timeout on both Macs. A total disaster so to speak as with the current performence the DS212 has become totally useless.


The Synology has the latest firmware. Other than Anti-Virus I switched off all services/applications on the DS212 (such as the media service, etc.). On the DS212, the Windows File Service is switched on (incl. SMB2). Also the Mac File Service AFP is switched on.


When I switch off the Windows File Service the Macs are still slow.


When I switch off the Mac File Service and setup the two Macs to access the DS212 via SMB2 (new feature of Maverick) the Macs are still equally slow.


After switching on/off the various services to test I rebooted all systems to make sure there's nothing "hanging". No difference. Everything remains slow.


I have no idea why. Searched in Internet and found not a single suggestion what this could be.


Anyone out there who could help? I'm highly disappointed in Apple as I wasted already hours on this. I'm even more disappointed as now Windows seems the better system than OS X.


Many thanks in advance.

Eric vd Berg

Switzerland

iMac, OS X Mavericks (10.9)

Posted on Nov 14, 2013 1:08 PM

Reply
96 replies

Feb 4, 2014 12:01 AM in response to tonywong

Appears to be justified in that article. You edited the content. It says


"The latest version of Samba is offered only with General Public License Version 3 (GPLv3) licensing, which includes restrictions that essentially prevent Apple from incorporating it into commercially packaged software like Mac OS X."

Nothing about Apple finding it unpalatable. It may be best to start a new post as this is starting to get off-topic.

Cheers

Pete

Feb 4, 2014 7:21 AM in response to tonywong

I thought the probem was that Apple dropped AFP in favor of SMB2:

http://appleinsider.com/articles/13/06/11/apple-shifts-from-afp-file-sharing-to- smb2-in-os-x-109-mavericks


Regardless of what library they're using, whether from Samba or internally developed, they need to fix the NAS performance problem, as it was clearly introduced by Apple with the release of Mavericks.


I appreciate the ongoing feedback - I'm holding off on the Mavericks update until someone here confirms that the performance problem is fixed.


Thanks everyone.

Feb 4, 2014 8:59 AM in response to Ericvdb66

I recently had our storage experts at work checking out my configuration. I am not that good at this. (I had to bribe them with food to come over. But they are good. They all have big beards and bellies so I trust them)


We even tried with three different OSX versions at home. We even tried a Hackintosh with the NAS. ALL worked fine, except the Mavericks one.


I saw that Synology claims better performance in DSM 5.x on 10.9 but this version is still in beta. Has anyone tried that one?

Feb 4, 2014 9:21 AM in response to petermac87

I didn't edit anything...I provided the link and didn't quote from the article. Apple's can make a decision to use GPLv3 if they want but they never will because it would mean open sourcing the entire OS, thus it is unpalatable to Apple.


I was replying to the comments asking why Apple needed to change anything at all about file sharing support. My original comment was to use FTP to the NAS as a workaround for the time being, even though it is old and antiquated, it works a lot better than SMB under Mavericks to my Synology NAS right now. As far as I'm aware Apple doesn't have any fixes to SMB performance to the NAS (DSM 4) in the pipeline.

Feb 4, 2014 8:27 PM in response to tonywong

A friend suggested to me to try out Pathfinder. I didn't think it would be any different for the file copying woes but it seems to be working better than the Finder does right now in my casual testing.


I'll need to do more testing but Pathfinder has a free trial so it won't hurt to see if this can be an effecive work around for copying files to a NAS.


http://cocoatech.com/pathfinder/


If this is 'only' a finder issue, I guess we can bring back the FTFF mantra.

Feb 5, 2014 6:02 AM in response to Fumi

But CIFS could be SAMBA 1, right? Again, the key is to enable SAMBA 2 (you can do it at the Synology side easily) and force somehow OS X to use SAMBA 2 instead of AFP or Samba 1 when connecting to the NAS.


I don't know if there is an easy way to test this.


But again, these guys are getting north of 100 MB/s with it. There should be an outrage here and everywhere, in my humble opinion, if things were so ugly for everybody who invested heavily on a Synology box.


What DSM 5.0 promises is better performance with AFP (apparently AFP is really screwed up with Synology+Mavericks), but I don't dare to test the beta either... My Synology is mission critical (it means: supports all the kids movies!).


Any ideas?

Feb 5, 2014 10:00 AM in response to Bob the Tomato

You can use the resource monitor in DSM to see the transfer speeds (on each interface), or you can use Activity Monitor in your Utilities folder on your Mac to look at the network transfer rate as well. Both are rough estimates since there could be other activity on the network connection that will show up in addition to the file transfer, but this is close enough since we're looking for stalls dropouts and slow transfers.

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Performance after update to Maverick a total disaster.

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