Ericvdb66

Q: Performance after update to Maverick a total disaster.

I have an iMac, a Macbook Air, a Windows 7 laptop, a Synology DS212j NAS and a 100 Bps Network (router and switch).

 

All was working fine till I upgraded the two Macs to Maverick. Connecting to the DS212 is still smooth (via Finder). Accessing a folder (directory) on the DS212 takes 2 minutes. Opening a folder with 600 music files takes 5 minutes. Opening a 5 MB Foto takes 1 minute. Saving an Excel file takes 3 minutes.

 

Before the upgrade all was working fine with good performance. The Windows laptop has the same (good) performance as before. Its the two Macs that after the upgrade from OS X 10.7 to 10.9 (Maverick) are extremely slow when accessing the Synology. Even Time Maschine (files are stored on the DS212) runs into a timeout on both Macs. A total disaster so to speak as with the current performence the DS212 has become totally useless.

 

The Synology has the latest firmware. Other than Anti-Virus I switched off all services/applications on the DS212 (such as the media service, etc.). On the DS212, the Windows File Service is switched on (incl. SMB2). Also the Mac File Service AFP is switched on.

 

When I switch off the Windows File Service the Macs are still slow.

 

When I switch off the Mac File Service and setup the two Macs to access the DS212 via SMB2 (new feature of Maverick) the Macs are still equally slow.

 

After switching on/off the various services to test I rebooted all systems to make sure there's nothing "hanging". No difference. Everything remains slow.

 

I have no idea why. Searched in Internet and found not a single suggestion what this could be.

 

Anyone out there who could help? I'm highly disappointed in Apple as I wasted already hours on this. I'm even more disappointed as now Windows seems the better system than OS X.

 

Many thanks in advance.

Eric vd Berg

Switzerland

iMac, OS X Mavericks (10.9)

Posted on Nov 14, 2013 1:08 PM

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Q: Performance after update to Maverick a total disaster.

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  • by flexiboy,

    flexiboy flexiboy Jan 6, 2014 9:44 AM in response to adamxcl
    Level 1 (0 points)
    Jan 6, 2014 9:44 AM in response to adamxcl

    Unfortunately Apple dont seem to be that bothered about fixing the issue or even admitting there is a problem. As an avid Apple fan I am starting to think they are now becoming the new Microsoft. Can't really use my NAS now due to stop/start network transfer and have reverted back to direct attached via usb. Poor show Apple.

     

    Prehaps Tim Cook will actualy start taking the spin out of Mavericks and start to address fundemental issues affecting his customers on a daily basis.

  • by etresoft,

    etresoft etresoft Jan 6, 2014 9:54 AM in response to flexiboy
    Level 7 (29,298 points)
    Mac OS X
    Jan 6, 2014 9:54 AM in response to flexiboy

    Apple doesn't write the NAS software.

  • by flexiboy,

    flexiboy flexiboy Jan 6, 2014 9:57 AM in response to etresoft
    Level 1 (0 points)
    Jan 6, 2014 9:57 AM in response to etresoft

    Nothing to do with the NAS software as its failing on numerous hardware platforms. Apple do write AFP and its since upgrading to Mavericks that everybody is having the problems so ball squarely back in Apple's court.

  • by adamxcl,

    adamxcl adamxcl Jan 6, 2014 10:33 AM in response to flexiboy
    Level 1 (0 points)
    Jan 6, 2014 10:33 AM in response to flexiboy

    Exactly flexiboy. If something works fine for years, why not just make Mavericks compatible and improve it going forward for things that can take advantage of it. It is great that Apple moves forward in something but I shouldn't have to get rid of a perfectly fine $2k network storage device that has worked fine for years with both Mac and Windows devices. I want functionality too.

  • by Eric Root,

    Eric Root Eric Root Jan 6, 2014 10:33 AM in response to flexiboy
    Level 9 (72,453 points)
    iTunes
    Jan 6, 2014 10:33 AM in response to flexiboy

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • by Taildragon,

    Taildragon Taildragon Jan 10, 2014 7:07 AM in response to Ericvdb66
    Level 1 (0 points)
    Jan 10, 2014 7:07 AM in response to Ericvdb66

    Synology updated DSM 4.3 on Jan 9, 2014.  Has anyone tried it?  I'm waiting to update to Mavericks until the NAS problem is fixed.

  • by flexiboy,

    flexiboy flexiboy Jan 10, 2014 7:20 AM in response to Taildragon
    Level 1 (0 points)
    Jan 10, 2014 7:20 AM in response to Taildragon

    Nope problem still remains and seem not to be a Synology issue.

     

    Mavericks caused it for me and from what I see a lot of other people too.

     

     

    Waiting on Apple but not holding my breath

  • by gsantosgss,

    gsantosgss gsantosgss Jan 10, 2014 7:31 AM in response to flexiboy
    Level 1 (0 points)
    Jan 10, 2014 7:31 AM in response to flexiboy

    I am having similar issues as well:

     

    - Spinning wheel of death appearing very often.

     

    I have a mid 2013 Mac Air. Everything was OK beofre the instaltion of the Mavericks OS.

     

    I have plenty of HD space, memory is quite fine. I am not using any heavy application, just the browser, but the system still shows symptoms of being overloaded.

  • by etresoft,

    etresoft etresoft Jan 10, 2014 8:51 AM in response to adamxcl
    Level 7 (29,298 points)
    Mac OS X
    Jan 10, 2014 8:51 AM in response to adamxcl

    It isn't Apple's responsibility if you get ripped off by buying junk. You spent $2k for that device? How much did the makers of that device spend for networking software and compatibility testing? I'll tell you - $0.

     

    Mavericks works fine with standards-compliant devices. Unfortunately, there are lots of consumer devices that rely on open source software like Netatalk that has plagued users for years. This has been a recurring problem since Lion in 2011. Did Apple change something that broken the NAS device? You bet they did! In 2002.

  • by bram60,

    bram60 bram60 Jan 22, 2014 3:11 PM in response to Ericvdb66
    Level 1 (0 points)
    Jan 22, 2014 3:11 PM in response to Ericvdb66

    I have the exact same problems the OP describes, only my NAS is a Buffalo Linkstation Duo. Otherwise - same problems.

     

    My Windows computers (XP, Vista, 7) access the NAS with lightning speed.

     

    My MacBook Pro did so too before the upgrade to Mavericks.

     

    Mavericks networking is so slow that it is actually unuseable. I stopped using Time Machine because it doesn't work anymore (used to work OK) with the NAS. It is simply not able to complete the hourly backup within an hour - how sad is that. Opening folders on the NAS takes forever.

     

    The funny thing is - I have FileBrowser App on my iPad, as well as on my iPhone - both iOS7 - and access to the NAS in FB is also very fast.

     

    And another thing - I also own an older Linkstation model (year 2004) and this older NAS can't even be accessed from the MacBook because apparently the older SMB version is not supported anymore. How about that?

     

    As one would expect - everything else on my network can access the older Linkstation perfectly fine, including my iPad and iPhone with FileBrowser App.

     

    This means my brand new MacBook Pro (bought it in May 2013) is now reduced to tasks for which an iPad would be sufficient such as basic e-mail and web browsing. For manipulating media (music and pictures) over the network it is too slow or the NAS can't be accessed at all.

     

    I am totally convinced OS X / Mavericks is the problem. And I am deeply disappointed in Apple for releasing such crappy software.

  • by Fumi,

    Fumi Fumi Jan 22, 2014 3:19 PM in response to Ericvdb66
    Level 1 (5 points)
    iCloud
    Jan 22, 2014 3:19 PM in response to Ericvdb66

    One thing that I have noticed since upgrading is that the Finder needs to be constantly 'nudged' for files to be copied using the latest DSM on a Synology DS213+.

     

    What I find myself doing is copying a file (say from my Macbook to the NAS) and at the same time, I open another folder on the NAS that has plenty of files inside.

     

    I then scroll up and down the open window and this kicks the Finder and the speeds are what they should be 60-80mb a second.

     

    It's far from ideal but until this gets fixed by Apple, it's the best option I've found.

     

    Regards

     

    edit: If anyone else tries this and finds it works, please could you post it here?

  • by Old Toad,

    Old Toad Old Toad Jan 22, 2014 3:28 PM in response to flexiboy
    Level 10 (141,316 points)
    Mac OS X
    Jan 22, 2014 3:28 PM in response to flexiboy

    Do you have your iPhoto Library located on the NAS?  If so read Terence Devlin's post in this topic: iPhoto 11 and NAS: Apple Support Communities

     

    OT

  • by NewBartleby,

    NewBartleby NewBartleby Feb 2, 2014 11:57 AM in response to Fumi
    Level 1 (0 points)
    Feb 2, 2014 11:57 AM in response to Fumi

    Any news on this? I'm still holding to Mountain Lion on my iMac as Mavericks on my Air is doing around 10 MB/s tops, when my ML iMac is doing 70 or 80 MB/s. Both very close on the same network with category 6 cable.

     

    I can't believe they broke AFP so badly.

     

    Has anyone actually contacted Apple and created a ticket for this?

     

    Thanks!

  • by Russa,

    Russa Russa Feb 2, 2014 12:53 PM in response to Ericvdb66
    Level 4 (1,325 points)
    Feb 2, 2014 12:53 PM in response to Ericvdb66

    Once your machine finishes Spotlight indexing, CPU load decreases significantly... let it run to completion.

     

    You can also repair permissions thru Disk Utlity.

  • by flexiboy,

    flexiboy flexiboy Feb 3, 2014 9:52 AM in response to NewBartleby
    Level 1 (0 points)
    Feb 3, 2014 9:52 AM in response to NewBartleby

    Unfortuantely the problem still remains. Hopefully a fix soon.

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