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No internal cam working on Maverick 10.9 Update

Hello all, hope someone can help, updated my 2011 Macbook air to 10.9 today and the internal cam no longer works, when I open Facetime or photo booth it says there is no connected cameras, went into the settings under camera and it says camera not found...reset the smc still nothing re installed Maverick 10.9 a second time still nothing.......tried another sugestion by downloading skype and low and behold the cam worked with skype just fine but not with any other internal app......any help greatly appreciated........thanks

MacBook Air, OS X Mavericks (10.9), Internal camera not found in 10.9

Posted on Nov 14, 2013 3:12 PM

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Posted on Nov 16, 2013 2:50 PM

I am also have the same issue. Same model and osx version. However Skype is not recognising the camera either.

Again, any help greatly appreciated.

49 replies

Jan 8, 2014 11:59 AM in response to jams1361

Same here IMAC Intel...installed Mac 10.9.1..bye bye I cam with Photo booth, Ichat video, Skype etc. TechTool Pro 7 shows cam and it works when tested by Tech tool Pro7, but in the applications?....Black screen with endlessly spinning icon.😟 One of the possible fixes is re-install Mac Mavericks but there are too many horror stories of bad things happening on re-install. Then there is a fix recommendation of re-installing just the individual packages of applications like Photo Booth, but that requires a Hard Copy which of course did not come with the download, so that is out. ANd Apple?? What about it Apple? (crickets chirping)

Jan 19, 2014 10:14 AM in response to jams1361

I have same issue where Skype camera is not recognized (black screen) plus beachballing on a brand new MBA where we upgraded to 10.9 when transferring from old laptop. Restart will allow skype camera to be shown in preferences, but as soon as I launch Chrome with hangout video chat starting in browser, camera no longer available.


No idea to how to work around this.

Feb 4, 2014 9:00 PM in response to elijah286

Hi there,

Following a recommendation of the local Apple Customer Service, after they performed a 5min test and could not find any hardware issue on my MBA, what fixed the issue was for me to:

1) backup the MBA with Time Machine

2) perform an internet recovery (command+alt+R at startup) which reinstalled a fresh copy of the OS

3) reinstall the user accounts (I have found this site quite handy: http://pondini.org/TM/15.html)

In between steps 2 and 3, the camera was up and running with Photo Booth and now I have it all working smoothly and can do FaceTime etc...

Hope this helps.

No internal cam working on Maverick 10.9 Update

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