HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
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Helpful answers
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Nov 14, 2013 5:42 PM in response to rodaltidorby ChrisJ4203,Are you saying that you have forgotten your Apple ID password, or are you saying you forgot your passcode to get into the phone? To restore a disabled device, use this support document http://support.apple.com/kb/ht1212
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Nov 14, 2013 5:42 PM in response to rodaltidorby AnaMusic,See Sections 5 and 6 here...
http://support.apple.com/kb/HT4137
rodaltidor wrote:
i need help reseting my phone to factory settings
You have posted from a Support Article about Error Code 3194...
If that Article did not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...