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Account hacks:

At least a couple times a month I get warnings from Apple that someone has used my Itunes account to dowload X or changed information. I keep changing my password but this keeps happening. How do I stop this annoying misuse?

Posted on Nov 15, 2013 6:45 AM

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11 replies

Nov 16, 2013 7:08 AM in response to Hemi429ca

If you have changed your password, and yet you still receive these emails, which suggest that someone else has accessed your account, ask yourself how that person has repeatedly discovered your new password?

Hemi429ca wrote:


It looks legit and the redirects do seem to take me to the apple site for PW and login changes.

So you have clicked on a link within the email. Very unwise. "Looks legit" is not the same as "it is legit", especially as you have apparently followed a link in the email instead of going to a page you have chosen.


My suggestion is that you find your own way to Apple's site (do not click on the link in the email) and you change the password once again. After that, ignore what I still suspect are fake emails, designed to get your information out of you. However, you are welcome to question my opinion again, but if you do, what do you propose or suggest?

Nov 16, 2013 7:58 AM in response to ed2345

Here's the text of what I receive, similar every time. Apple logo in corner, functional hyperlinks to Apple website, correct brick and mortar address of Apple Canada at bottom of page:





Dear <my name here>, Your Apple ID, <my Apple ID here>, was just used to download Lost Jewels - Match 3 Puzzle from the App Store on a computer or device that had not previously been associated with that Apple ID.

This download was initiated from the United States.

If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.

If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.

Regards,
Apple


If this is phishing, it's pretty well done. Thanks for the responses, I hope this clarifies what I am talking about.

Nov 16, 2013 8:33 AM in response to the fiend

Thanks for the insight. So much for Apple's oft-claimed invulnerability to spam, hacking, phishing, etc. I'm used to such crap over here in the PC world. I get a "security message" every couple days from banks I don't have accounts at, for example. Apple always seems to claim they handle this stuff better.


Looks like I can blissfully ignore future communication of this type, too. That makes me feel better, today 😎

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