Q: Appleworks 6 problem

Hi!

I pinched some advise and posted here:

I'd start with the basic trouble-shooting actions. Quit Appleworks before doing the first two.

• Delete the Recent items folder (or most of its contents).

You'll find this folder at:

username > Documents > AppleWorks User Data > Starting Points > Recent Items.

The items in this folder are aliases (pointers) the the named files, not the actual files. Deleting the aliases does not affect the actual files.

• Delete the preferences and cache files.

AppleWorks keeps a set of preferences files for each user, found here:

username > Library > Preferences:

In the Preferences folder, find and delete the file com.apple.appleworks.plist

Still in the Preferences folder, find and open the folder AppleWorks.

In this AppleWorks folder, there are two preferences files and two cache files:

AppleWorks 6 Assistants Cache

AppleWorks 6 Button Bars

AppleWorks 6 Preferences

AppleWorks 6 Translators Cache

It is usually safe to leave the Button Bar file, unless you have noticed issues that appear to be related to the Button Bar.

Trash the Preferences file and the two cace files.

AppleWorks will build new, clean copies of thesse files as they are needed.

Those two actions will clear many issues affecting ApppleWorks.

Do you have both versions on the same Mac? If you do, you will have a conflict of preferences. I do have both AppleWorks 6.2.4 & 6.2.9 on the same Mac, but can never run them at the same time.